Developer/ServiceNow (Government) at AT&T Careers - AT&T Careers
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Developer/ServiceNow (Government)

Columbia, Maryland

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The candidate will Configure/Customize the ServiceNow system, including creating workflows, build service requests from customer requirements, request items and tasks using workflows to manage data flows from the customer to the support teams providing the service, use scripting tools and ServiceNow functionality to create script to automate rote tasks being done in ServiceNow, perform integrations and process automation using ServiceNow Orchestration, gather specifications from the IT department and deliver a product/release that meets the needs presented. Create requirements definitions and technical specifications documentation plus load, manipulate and maintain data between Service-now and other systems. The candidate will work with IT managers to generate views and reports as needed, analyze and fully understand user requirements and current procedures in order to improve system capabilities, automate process workflows and address scheduling limitations throughout the development and delivery of the ServiceNow roadmap, be competent with ITIL/ITSM processes, perform system and integration testing with sample and live data, monitor health, usage and overall compliance of the application, plus detailed knowledge in CSS and other web technologies. The candidate will assess existing ServiceNow usage and recommend forward evolution of ServiceNow capabilities to maximize their use within the development environment.

Required Skills, Experience, and Education: Fourteen (14) years experience in programs and contracts of similar scope, type and complexity within the Federal Government is required. Bachelor’s degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline from an accredited college or university is required. Five (5) years of additional SE experience may be substituted for a bachelor’s degree.

Required Clearance: TS/SCI with Poly

Desired: ServiceNow



AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V

Job ID 1920214 Date posted 04/18/2019

Associate Director Technology Development

Pros

Opportunity to work on cutting edge technologies.
Support for women in technical leadership roles.
Pride in diversity & inclusion with 12 Employee Resource Groups with 40k+ members.
Great benefits including 4+ weeks vacation, 6% salary match of 401k, paid maternity/paternity leave, financial support for adoption.
Flexibility to work from home or office in newly renovated collaboration zones.
Lots of opportunity to move around the company & work on new products.

Cons

Process heavy with lots of administrative overhead.

Current Employee - Associate Director Technology Development
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