Skip to main content
Browser Warning

Enhance Your Experience Get a newer, better browser (it's free!)

Ready for an upgrade? A different browser will keep you connected to the full website experience – and protect you from security risks.

Close Search

Data Analyst QS1 (Government)

Columbia, Maryland

Apply Now

protect

Pursue a career and your calling.

"The similarities between military and AT&T culture are centered around morals..."

Chris S. — EVP, Technology Operations

"There are a lot of veterans here and it is a very supportive and positive environment just like the military. There is also a strong emphasis on ethics here similar to the military."

Government

Help give our nation powerful possibilities.

AT&T Government Solutions

Giving our nation powerful possibilities.

What you can do in Government Solutions

Find out how you can keep our nation safe.

Connecting first responders

Learn about a Navy SEAL making a difference for us.

Government Support at AT&T

See how AT&T is connecting the United States government.

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Department of Defense.   We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

RIS I is the delivery of regional IT services to the end user. We offer support of end user devices including desktop, workplace peripherals, and voice and video devices. We support local and campus area networks, including wireless and cable plant.

AT&T has an opening for a SLA Manager/Data Analyst to be responsible for SLA Measurement & Reporting, Improvement of Service quality, Root Cause Analysis of service levels and other service delivery metrics, Auditing and Risk Management for a large IT services contract.

The job duties of the Data Analyst are as follows:                                                                                                        

  • Creating and maintaining views into data sets for analysis and visualization.
  • Developing and implement data gathering, analysis, and reporting capabilities.
  • Collaborating with the service managers and the design and engineering and tools teams to collect and process relevant metrics to support service level management and process improvement activities.
  • Preparing periodic reports to communicate outcomes of analytic activities.
  • Performing analytics on discrepancies and issues and performing root cause analysis.
  • Identifying people, process, and technology opportunities for efficiency and cost reductions.
  • Identifies the key objectives of gathering data and key sources of needed information and applies data-gathering methods.
  • Assesses common problems and obstacles surrounding data-gathering.
  • Interprets and explains results of a data-gathering initiative.
  • Analyzes complex reports as revealed by the data.
  • Prepares cost-benefit analyses of alternative approaches.
  • Reviews and verifies data and reports for accuracy and evaluates errors in data results and data reports.
  • Assists in assessing risks, benefits and consideration of alternatives.
  • Participates in documenting data, ideas, players, stakeholders, and processes.
  • Differentiates between assumptions, perspectives, and historical frameworks.
  • Recognizes, clarifies, and prioritizes concerns.
  • Identifies issues and communicates with decision makers when a decision needs to be made and analyzes and discusses alternatives.
  • Contributes to documents on the results of the analyzed data.
  • Predicts trends based on patterns found in data reports.
  • Describes alternative data-gathering techniques and collaborates in the selection and implementation of analysis tools and methodologies.

Required Clearance: Clearable. Able to obtain and maintain a TS/SCI clearance with polygraph. (#ts/sci) (#polygraph)

Required Qualifications: Five years experience in programs and contracts of similar scope, type and complexity within the Federal Government. Preferred Bachelor’s Degree in Business, Information Systems, Engineering, Math, or Science or equivalent experience.

  • Excellent written and verbal communication skills.
  • Strong interpersonal skills.
  • Experience in critical thinking and decision-making, the ability to analyze situations fully and accurately and the ability to reach productive decisions.
  • Self-motivated and results-oriented.
  • Working experience with ServiceNOW and/or Splunk.
  • Proficiency with Microsoft Excel and other MS Office tools.
  • ITIL Foundations v3 or v4 certification desirable.

Ready to join our team? Apply Today!





Job ID 2243838 Date posted 09/21/2022
Apply Now

Benefits

Invested in your satisfaction and continued success.

We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think we’re a pretty great place to work. We’re just trying to rack up some bonus points.

Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.

Compensation

When it comes to priorities, we know family tops the list. For the moments that matter the most, you'll be there for them, and we'll be here for you.

Family Leave

Paid Time Off

Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.

Tuition
Assistance

Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.

Insurance Options

Wanna make your friends really jealous? You’ll get discounted access to the latest and greatest AT&T products and services — plus other awesome items, like tickets to live events.

Discounts

You strike us as an over-achiever (don’t worry, it’s a compliment). Our training and development programs are your ticket to expert status in your job.

Training & Development

When the day comes that you get some much needed R&R (not that you’d ever want to leave #LifeAtATT) you’ll know your future is set with the AT&T Retirement Savings Plan (ARSP).

Savings

Give back to your community and connect with colleagues through social and team-building events, and annual paid time off for volunteer efforts of your choice.

Community & Team Events

The Hiring Process

Step 1

Complete a quick application online and check your status often.

Step 2

Virtual or in-person
Interviews

Dress professionally and ensure good WiFi interviewing virtually.

Step 3

Conditional
Job Offer

After a background check, you're part of the team.

Step 4

Welcome! Onboarding
and Training Begins

Our training and certification programs set you up for success.

Here are similar jobs, or

New Search
  • Data Analyst (Government) Government Technology, Technology, IT \ Engineering \ Technology, Government Support, Big Data, Data Science, DevSecOps, Data & Analytics, Clearance Government, Clearance, Government Contract, Security Clearance, Top Secret Clearance with Polygraph Columbia, Maryland
  • Lead Systems Administrator (Government) Government Technology, Technology, IT \ Engineering \ Technology, Government Support, DevSecOps, Clearance Government, Clearance, Government Contract, Security Clearance, Top Secret Clearance with Polygraph Columbia, Maryland
  • IT Field Support Specialist HT1.5 (Government) Government Technology, Technology, IT \ Engineering \ Technology, Government Support, DevSecOps, Clearance Government, Clearance, Government Contract, Security Clearance, Top Secret Clearance with Polygraph Columbia, Maryland

Haven't found what you're looking for?

Sign up for job alerts, updates and more.

Interested In

  • Government Logistics, Columbia, Maryland, United StatesRemove
  • Corporate, Columbia, Maryland, United StatesRemove
  • Government Support, Columbia, Maryland, United StatesRemove
  • Big Data, Columbia, Maryland, United StatesRemove
  • Data Science, Columbia, Maryland, United StatesRemove
  • Data & Analytics, Columbia, Maryland, United StatesRemove
  • Clearance Government, Columbia, Maryland, United StatesRemove
  • Clearance, Columbia, Maryland, United StatesRemove
  • Government Contract, Columbia, Maryland, United StatesRemove
  • Security Clearance, Columbia, Maryland, United StatesRemove
  • Top Secret Clearance with Polygraph, Columbia, Maryland, United StatesRemove

AT&T Info and Alerts. Max 12 messages/month. Privacy Policy. You may opt-out at anytime by sending STOP to short code 20013. Msg & data rates may apply.

The values we live by.
  • Live True

    Do the right thing, no compromise.

  • Think Big

    Innovate and get there first.

  • Pursue Excellence

    In everything, every time.

  • Inspire Imagination

    Give people what they don't expect.

  • Stand for Equality

    Speak with your actions.

  • Embrace Freedom

    Press, speech, beliefs.

  • Make a Difference

    Impact your world.

  • Be There

    When customers & colleagues need you most.

Back to top