Cabling Operations Manager (Duluth) at AT&T Careers - AT&T Careers
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Cabling Operations Manager (Duluth)

Columbia, Maryland


The Cable Plant Operations Manager is
responsible for the execution of simultaneous projects and activities from
planning through execution and close out. Responsible for safety, project
completion schedules and labor and material cost budgets.  In addition, will manage and direct project
managers, construction managers and administrative staff in identifying and
managing changes to the scope of work and documenting change orders as well
as other aspects of the program. Must work independently performing site
surveys for estimates, proposal preparation, or quality assurance.

Major Job Elements:
  • Completing
    estimates for new projects and reviewing estimates prepared by others
  • Preparing
    written cabling service task order proposals
  • Experience
    working with a ticketing system/work flow software
  • Conduct
    client visits to provide technical input and operational support
  • Conduct
    job site visits on a daily basis
  • Perform
    QA inspections and safety audits (MSA's) in conjunction with job site visits
  • Develop
    written scopes of work (install package) and reviewing install packages
    prepared by subordinates
  • Work
    with team members to develop their technical skills
  • Support
    and maintain technical training and qualifications of the staff.
  • Establish
    and maintain work orders
  • Ensure
    that the program is meeting established SLA’s and customer satisfaction
  • Oversee
    and support invoicing as established within the program
  • Plan,
    organize, and track all structured cabling projects and IMACD’s maintaining
    schedules, deliverables, safety and quality metrics
  • Conduct
    annual performance evaluations and immediately address any performance issues
  • Manage
    direct reports including project managers, site supervisors and support staff
  • Communicate
    corporate goals and directives
  • Establish
    proactive communications
  • Strong
    customer service skills to include strong communication skills both written
    and verbal
  • Experience
    with estimating projects and proposal presentations
  • Experience
    and skill to work successfully with employees of other organizations to meet
    customer expectations, program standards

Required Skills,
Experience, and Education

The Cabling Operations Manager shall have nineteen (19) years of
experience that can be a combination of education and work experience. A
master’s degree is equivalent to 6 years of experience, a bachelor’s degree
is equivalent to 4 years of experience and an associate’s degree is
equivalent to 2 years of experience. The degree must be in Computer Science,
Information Assurance, Information Security System Engineering, or related
discipline from an accredited college or university.  All program or project management
experience must be of similar scope, type, and complexity. Shall have at
least five (5) years of demonstrated experience.
Familiar with Microsoft applications, Internet, P&L tracking
reports, ability to estimate scheduling of material and man hours.  Must possess excellent verbal and written
communication skills and have the ability to work with multiple
stakeholders.  Must be able to
effectively develop a detailed Statement of Work and estimates.

Required Clearance:Candidate must have a TSSCI
with Polygraph.

Job ID 1920021 Date posted 04/09/2019

AT&T a good place to be


I believe in AT&T and know they are at the edge of technology. The company believes in their people and offers all kinds of training to enable us to take on new jobs and to stay at the front of technology. The software defined network which we are building is the newest technology and AT&T has been involved since early 2000s. You have a great deal of autonomy at AT&T as long as you get the job done. You have the ability to do different jobs and to be challenged at all times.


I really have little negative to say about AT&T I have worked here for 35 years on March 23rd of 2016.

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