Government Support Jobs

Keep the wheels of government turning 24/7. In a Government Support role, you’ll join a trusted team of experts who connect over 1,200 different agencies to serious security and mobility. Your work will help make the networks that our country runs on more protected, agile and effective. And with a wide range of opportunities (from Engineers to IT and Cyber Security), your continued growth can always be a top priority.

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Department of Defense . We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission

AT&T Catapult is an apprenticeship program, partnering with Howard Community College, focusing on providing tailored educational tracks to support immediate and future needs of the RIS I program. Current tracks are IT Field Support Specialist, Network Field Support Specialist, and Information Systems Security Specialist.

AT&T is seeking individuals interested in joining AT&T’s new apprenticeship program, designed to combine education with practical hands on experience in support of our customer’s IT Infrastructure.

Responsibilities Include:

IT Field Support Specialist provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. Conducts sites surveys; assesses and documents current site configuration and user requirements. Analyzes existing requirements and prepares specifications for hardware acquisitions. Installs, configures, troubleshoots, repairs, and tests computer workstations, servers, printers, peripherals, and teleconferencing equipment. Prepares engineering plans and site installation Technical Design Packages. Develops hardware installation schedules. Prepares drawings documenting configuration changes at each site.

Prepares site installation and test reports. Configures computers, communications devices and peripheral equipment. Trains site personnel in proper use of hardware. Builds specialized interconnecting cables.

Network Field Support Specialist must be able to perform all duties of It Field Support Specialist. Additional responsibilities will include following standard operating procedures for the Connectivity Operations Team, including the use of ticketing systems and documentation. Supports network upgrade projects and initiatives. Replaces failed networking components as needed. Supports end-user connectivity needs. Supports the installation, maintenance, operation, and security of the LAN infrastructure and network devices. Manages access to network segments and resources in compliance with network access policies.

Information Systems Security Specialist will be able to evaluate security solutions to ensure they meet security requirements for processing classified information; Propose, coordinate, implement, and enforce information systems security policies, standards, and methodologies; Maintain operational security posture for an information system or program; Provide support to the Information System Security Manager (ISSM) for maintaining the appropriate operational IA posture for a system, program, or enclave; Develop and maintain documentation for C&A in accordance with ODNI and DoD policies; Develop and update the system security plan and other IA documentation; Provide configuration management for security-relevant information system software, hardware, and firmware; Assist with the management of security aspects of the information system and perform day-to-day security operations of the system; Develop system security policy and ensure compliance; Administer the user identification and authentication mechanism of the Information System (IS).

Candidate may be required to respond to after-hours requests as required in a 24 x 7 environment.

Required Clearance: Candidate must be eligible to obtain a TSSCI Clearance.

(prescreening required)

Required Qualifications: High school/GED and currently enrolled student at Howard Community College. Minimum GPA requirement of 3.0. Completion of courses CMSY 105 & 106 prior to start of program is required. Specific track will be determined by hiring manager.

1. Able to manage time and priorities effectively
2. Able to work efficiently with minimal supervision
3. Excellent analytical and problem solving skills
4. Outstanding communication skills to relate with team members and support workers
5. Must be able to lift 50 lbs.
6. Must be available to work an 8 hour shift between the hours of 6am-and 6pm, as determined by management

The usual and customary methods of performing the job's functions require the following physical demands: significant lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; periodic work in tight areas.

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws.

AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V

Job ID 1960228 Date posted 11/29/2019