Skip to main content

VTC Operations Manager-TM2 (Government)

Columbia, Maryland

Apply Now

create

Discover how your innovations can transform marketing, finance and more.

"We care about our customers & our employees, our business & our communities future."

Julia — Corporate Support - M&P Manager

"We have an opportunity to make an impact at all levels & have fun doing it."

Corporate

Lead our business with your boldest ideas.

Male and female employee collaborating on a project

A Look Inside: AT&T Careers

Collaborate with people who share your enthusiasm.

Male employee looking at a large wall filled with several computer screens

See how we're building the future

Join us in redefining how the world communicates.

A wall with an equality fist painted on it

AT&T Employees Stand for Equality

We live our values – without question or compromise.

Female employee sitting at desk working on computer

Don't let Social Distancing Stop you

Stay strong. Stay considerate. Stay connected.

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Department of Defense. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

RIS I is the delivery of regional IT services to the end user. We offer support of end user devices including desktop, workplace peripherals, and voice and video devices. We support local and campus area networks, including wireless and cable plant.

AT&T has an opening for a VTC Operations Manager - to support the Video/AVMM Service Manager by ensuring service levels and objectives are met.

Description of Job Duties/Responsibilities:

  • Managing the VTC team and internal resource obligations to ensure service levels and objectives are met
  • Creating and implementing operations improvements to meet established objectives across multiple facilities
  • Developing processes for leveraging and using resources to meet customer needs
  • Developing and maintaining communications with management and staff to ensure that service is delivered on time and within budget or contractual obligations
  • Investigating and resolving matters of significance as appropriate
  • Ensuring appropriate planning of the impact of service level agreements and other issues
  • Preparing and providing program management reports and briefings, manage deliverable schedules and support process improvement
  • Maintaining/tracking project status (Integrated Master Schedule, documentation status, etc.); assign/track status of key actions/tasks; keep leadership informed on status

Required Clearance: TSSCI with polygraph. (#polygraph)

Required Qualifications: Candidate should have and Bachelor’s degree and 8 years of supervisory or project management experience. Familiarity with VTC project/efforts, coordinating staff and technical requirements is a plus.

Desired Qualifications: 8570 Certification

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws. AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V





Job ID 2114660 Date posted 05/16/2021
Apply Now

Benefits

Invested in your satisfaction and continued success.

We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think we’re a pretty great place to work. We’re just trying to rack up some bonus points.

Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.

Compensation

Paid Time Off

Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.

Tuition
Assistance

Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.

Insurance Options

Wanna make your friends really jealous? You’ll get discounted access to the latest and greatest AT&T products and services — plus other awesome items, like tickets to live events.

Discounts

You strike us as an over-achiever (don’t worry, it’s a compliment). Our training and development programs are your ticket to expert status in your job.

Training & Development

When the day comes that you get some much needed R&R (not that you’d ever want to leave #LifeAtATT) you’ll know your future is set with the AT&T Retirement Savings Plan (ARSP).

Savings

The Hiring Process

Step 1

Complete a quick application online and check your status often.

Step 2

Virtual or in-person
Interviews

Dress professionally and ensure good WiFi interviewing virtually.

Step 3

Conditional
Job Offer

After a background check, you're part of the team.

Step 4

Welcome! Onboarding
and Training Begins

Our training and certification programs set you up for success.

Here are similar jobs, or

New Search

Discover more at AT&T

Sign up for job alerts, updates and more.

Interested In

  • Corporate, Columbia, Maryland, United StatesRemove
  • Sales & Operations Services, Columbia, Maryland, United StatesRemove
  • Security Clearance, Columbia, Maryland, United StatesRemove
  • Top Secret Clearance with Polygraph, Columbia, Maryland, United StatesRemove
  • Government Support, Columbia, Maryland, United StatesRemove

Win As One
  • Live True

    Do the right thing, no compromise.

  • Think Big

    Innovate and get there first.

  • Pursue Excellence

    In everything, every time.

  • Inspire Imagination

    Give people what they don't expect.

  • Stand for Equality

    Speak with your actions.

  • Embrace Freedom

    Press, speech, beliefs.

  • Make a Difference

    Impact your world.

  • Be There

    When customers & colleagues need you most.

Back to top