Retail Sales Advocate Cricket Wireless at AT&T Careers - AT&T Careers
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Retail Sales Advocate Cricket Wireless

Cincinnati , Ohio

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Cricket Wireless is a simple, smart, make-your-day-better wireless experience for anyone who wants first-class nationwide wireless service at a value price, with no annual contract. Cricket is available nationwide at Cricket branded retail stores, dealers, national retailers and at www.cricketwireless.com
Want to join a dynamic wireless company where your ideas and talents really matter?
At Cricket in Cincinnati, Ohio, we work hard and have a great time doing it. We're looking for smart and driven people who want to make a difference. We offer our team members a competitive total rewards program as well as a comprehensive benefits package.  We’re a dynamic, growing, equal-opportunity employer where employees discover that a career can become a calling.
Job Description:
Every day our Retail Sales Advocates at Cricket sell great products and unlimited wireless service at fantastic prices to our customers and provide customer service in a fun energetic environment.
Our Sales Advocates:
- Sell no-contract wireless phones, service plans and accessories in a fast-paced environment
- Deliver outstanding service striving to retain and gain customers
- Participate in outside sales events or promotions
- Work flexible hours, weekends and holidays at various locations
- Perform daily opening and closing procedures, maintain store appearance, and help create a positive working environment
Sales Advocates are paid a competitive hourly rate and can earn additional monthly commission dollars by meeting and/or exceeding sales objectives! 
GENERAL DUTIES
The essential functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:
GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED:
- Understand customers' needs and help them discover how our no contract products meet those needs
- Possess a competitive spirit and desire to meet and exceed sales goals
- Multi-task in a fast paced team environment
- Educate and engage customers through product demonstrations
- Interact with customers and provide prompt and courteous customer service to all customers
The successful candidate will be able to perform the following with or without reasonable accommodation:
- Ability to work flexible hours, including evenings, weekends and holidays
- Ability to stand for long periods of time
- Ability to complete all paperwork completely, accurately, in a timely manner
- Ability to operate a personal computer, wireless equipment, copier and fax
- Ability to work in other locations as the needs of the business dictate may be required.
- Complete all aspects of opening and closing the store in accordance with written procedures.
- Submit all transaction journals on a daily basis.
- Assists with inventory maintenance


Additional Information:

Cricket is looking for outgoing motivated and customer focused individuals. A definite advantage is given towards individuals who have bilingual Spanish skills. Also preferred status is granted to candidates with prior wireless experience.
Preferred Qualifications:
  • At least one year retail experience in sales or customer service
  • At least one year experience handling cash transactions
  • One of more years of sales experience in a quota driven environment
  • Proficient use of PC software (MS Office preferred) and point of sales systems
  • Provisions listed in these job descriptions may be changed or modified by Cricket without prior notice at any time, at the Company's sole discretion.

Job ID 1822837-C Date posted 05/17/2018

The New Cricket Wireless. Something to Smile About.

The New Cricket Wireless. Something to Smile About.
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