Summer intern 2018 - Service Assurance Team (Part-time) at AT&T Careers - AT&T Careers
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Summer intern 2018 - Service Assurance Team (Part-time)

Brno , Czech Republic

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AT&T is looking for an energetic, enthusiastic student/graduate to fill a summer internship role in AT&T Brno.

Roles and Responsibilities:
As an Intern you will work alongside Service Assurance Teams ensuring successful delivery of assigned activities.
The role will focus on taking responsibility for several operation task and/or several activities within improvement projects.
Within this role you will have opportunity to touch operation of Service Assurance teams as well as utilize tools used for operation and help to progress with small projects or improvement opportunities.
You will demonstrate the ability to work with a diverse team to develop and maintain a solution consistent with organizational objectives and compliant with all processes and procedures.
You will be cooperating with various people across Service Assurance organization.

Key Competencies and Skills:
• Advanced English - B2
• Good time management
• Good communication skills
• Willingness to learn
• PC skills - internal database and tools
• Ability to work independently
• Self-starter, motivated, interested in telecommunications

Education and Qualifications:
University/High School Student of Technical/Engineering area

Additional Information:
Length of internship: 3 months (from July/August until September/October)
Type of contract: Part time (20 hours per week)

#freshintern
#freshgradudate
Job ID 152902 Date posted 05/29/2018

Great job if you like the shifts and don't mind taking calls

Pros

Great benefits, 5 weeks training and ongoing training, mostly supportive managers, good facilities, competitive pay.

Cons

Shifts, mostly night shifts , some managers are more focused on targets than others so pressure can rise, no time between calls at busy times can be overwhelming

Current Employee - Customer Care Agent
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Perks

  • Health Coverage

    On top of sickness compensation, you’re covered with a private medical program, plus extensive life and disability insurance.

  • Employee discounts

    All our people earn discounts on the latest and greatest AT&T products and services.

  • Bonuses

    Earn extra pay for major life events and our annual team awards.

  • Team building events

    Connect with your coworkers at sports games, cultural events and other outings.

  • Lifestyle discounts

    Make your life better and more fun with discounts on select tickets, memberships and more.

  • On-site parking

    Parking right by your office makes travelling to work even easier.

  • Educational Opportunities

    Our award-winning AT&T University can help you learn new skills and grow your career.

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