PRINCIPAL, TECHNOLOGY ENGINEERING - Tier 3 ATS at AT&T Careers - AT&T Careers
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PRINCIPAL, TECHNOLOGY ENGINEERING - Tier 3 ATS

Brno, Czech Republic

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Description

Location: Brno, Czech Republic

Working time: EMEA with flexibility

The team ATS Tier 3 support of the AT&T Integrated Cloud (AIC) and Network Cloud (NC) networks for IP Networking is looking for a new member. They support the AIC Large, AIC Medium (Ethernet) and NC fabric (also called leaf – spine underlay), Contrail Overlay networking (AIC) and the R-leaf Router in NC.

They perform the following two roles as Tier 3 for the above Cloud networks:

  • Growth Efforts
    • actively participate on Devops teams with Tech Arch, TP&E and other teams for network design and growth efforts.
    • write GMOPs (generic), SMOPs (device specific), and validation processes (steps) for Automation as part of network deployment / configuration implementations.
    • support the LifeCycle Tier 2 team that does that actual implementation.
    • they also in some case write scripts from basic data gathering to Ansible Playbooks for upgrades.

  • Incident Troubleshooting
    • as Tier 3, they provide support for the Operations Tier 2 IPTRC team. Respond probably in an 80/20 manner for basic issues, for a catastrophic issue, and then for chronic issues.
    • develop root cause analysis procedures from a technical perspective and drive issues back toward a vendor or Tech Arch for resolution.
    • they also write basic scripts to improve data gathering (for example, EyeScan report for dirty circuits to help the IPTRC team)

Qualifications

Need Proficiency with the IP Suite of Protocols:
    • OSPF or IS-IS, BGP, MPLS
    • Ethernet networking
    • Need working experience with either troubleshooting or design of Layer 2/3 networks (Ethernet / IP networking)
A nice to have but not a requirement would be an understanding and/or working experience with Cloud networking. For example any Linux, Openstack, Containers (Docker / Kubernetes), Calico Networking, or Contrail knowledge or experience would be beneficial.Also, nice to have would be knowledge / experience writing scripts - Python, Ansible Playbooks.

Job ID 1962875 Date posted 12/15/2019

Great job if you like the shifts and don't mind taking calls

Pros

Great benefits, 5 weeks training and ongoing training, mostly supportive managers, good facilities, competitive pay.

Cons

Shifts, mostly night shifts , some managers are more focused on targets than others so pressure can rise, no time between calls at busy times can be overwhelming

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Perks

  • Health Coverage

    On top of sickness compensation, you’re covered with a private medical program, plus extensive life and disability insurance.

  • Employee discounts

    All our people earn discounts on the latest and greatest AT&T products and services.

  • Bonuses

    Earn extra pay for major life events and our annual team awards.

  • Team building events

    Connect with your coworkers at sports games, cultural events and other outings.

  • Lifestyle discounts

    Make your life better and more fun with discounts on select tickets, memberships and more.

  • On-site parking

    Parking right by your office makes travelling to work even easier.

  • Educational Opportunities

    Our award-winning AT&T University can help you learn new skills and grow your career.

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