Sr. Associate, Billing Accounting at AT&T Careers - AT&T Careers
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Sr. Associate, Billing Accounting

Bratislava, Bratislava, Slovakia

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The position is to work within CCLA (Canada, Caribbean & Latin America) Billing Operations as a Billing Management Administrator, who has a specific responsibility for ongoing billing in terms facilitation of end-to-end customer billing processes, including bill verification, contract management, tax rate changes, invoice creation, tracking and delivery, error management, customer/bill investigation, and inquiry disputes.
Candidate will operate from a Bratislava Centre, MOW Billing Operation department.

Roles and Responsibilities:
• Facilitate end-to-end customer billing processes, including bill verification, contract management, tax rate changes, invoice creation, tracking and delivery, error management, customer/bill investigation, and inquiry disputes.
• Candidate will operate from the Aupark, Bratislava work Centre supporting Finance Billing Operations Department.
• Candidate will perform bill processing, including data entry, bill creation, bill printing, and distribution for Latin America countries in LA Oracle & Canada Integrated Billing System.
• Candidate will run monthly bill processes, which include and not limited to loading of data from outside systems and correcting any errors that arise during the bill processes.
• Candidate will work directly with external vendors supporting paper and electronic invoice distribution,
• Candidate will be involved in process definition, mapping, and documentation
• Candidate will be utilizing documentation in English and even Spanish.
• Candidate will also be required to work on various other projects within Billing Operations, as the business requires.
• Candidate will be required to obtain billing activities/data from various AT&T internal systems
• Daily communication with internal suppliers, sales and service delivery teams
• Active participation on process documentation & process flow creation and training materials preparation
• Quality assurance and bill verification - run reports to validate all billing data are correct
• Process gap analysis and billing process improvements
• Candidate will review and handle customer’s contracts, as well as compare billing information received against the customer’s contract.
• Candidate will work directly with pre-billing partners or contacts and post-billing partners internal to AT&T
• Calculating the charges based on the billing data received and the charge rates/factors in the contracts to derive the one time and monthly charges
• Working with US, Canada, and Latin America teams to address any billing issues
• Document and communicate any contracts and billing information issues to the US, Canada, and Latin America teams
• Delegating work load, communication with management
• Reporting to management, reviewing the billing activities
• Preparing various reports

Key Competencies and Skills:
Language skills:
• English (advanced) is a must; Spanish is helpful but not required.

Required skills:
• Strong Team player, Enthusiastic, and Excellent Interpersonal Skills
• Excellent Communication (Written and Verbal) is essential -- English (Advanced) both written and spoken
• Excellent organization and time management skills
• Meet and Exceed job objectives and goals
• Self-Starter
• Critical, Analytical thinking
• Detail oriented and strong aptitude for financial and accounting data
• Ability to multitask, prioritize workload, and ability to work to deadlines
• Flexible and Open
• Knowledge and experts in process mapping, definition, and documentation
• PC literacy (Proficiency in MS Office - Word, Excel, Outlook, Power point), MS Outlook; SharePoint; Internet

Education and Qualifications:
Education:
• University degree (1st or second level)

Additional Information:
Location: Bratislava, Einsteinova 24
Contract: Fixed term - MATERNITY BACKFILL
Working hours:
2 days a week US shifts (approx. 12.00pm-20.30pm)
3 days a week EMEA shifts (approx. 9.00am-5.30pm)
Salary from 1210 € brutto per month. Actual salary is likely to be higher based on skills, knowledge and experience.
Job ID 1848806-I Date posted 03/04/2019

I will never regret my decision to start working in AT&T. It's changed my life.

Pros

Higher salary than the average in the region. Good cooperation within team and other teams. Opportunity to grow - you are not stuck in one position if you have the will to go further.

Cons

There is a great fluctuation of people in some teams which make it difficult to rely on co-workers. Sometimes it is tough to understand all those English accents from all around the world

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