MOW Billing Dispute Specialist at AT&T Careers - AT&T Careers
Skip to Main Content

Build a future and
support our customers.

About jobs in Slovakia at AT&T

Slovakia holds great appeal; it’s a skilled team and a vibrant economy in the heart of central Europe. Joining AT&T here means solving the business and technology challenges of customers and corporations worldwide. From services that entertain to products that are shaping the future in every industry sector. Together we’re enabling ideas that support growth and human progress. That means you’ll have plenty of inspiration all around you.

MOW Billing Dispute Specialist

Bratislava, Bratislava, Slovakia

Apply

Description

***Start your Finance career with us! Become a part of our teams in our Bratislava center. If you speak English and you are well-organized, we are looking for you! *** AT&T as one of the leading company in telecommunication and technology offers a great opportunity for people with advanced knowledge of foreign languages who are interested in development of their skills in finance area. The mission of the AT&T Billing Dispute Management Team is to resolve billing queries and disputes, related to invoicing and contracting, in an accurate and timely manner.


Qualifications

The role of Billing Dispute Associate consist of front office and back office activities. Within front office the main responsibility is to handle direct calls from our internal and external business customers where the key ability is to provide excellent customer experience. Back office side of the job is more a ‘Problem Solver’, an ability to analyze data from various sources, having confidence in the use of internal systems and standard Microsoft Office software package, along with strong communications skills. The job requires interaction with multiple internal teams (sales; ordering; product marketing; etc.) as well as with external clients. Thus, proactive approach, attention to details and positive thinking are the key attributes to be successful in this role.'- Fluent English language skills (both written and verbal) - Spanish language - advantage - Very good communication skills - The ability to interact on the phone with internal and external parties during problem determination process. Prior customer facing experience is an advantage - Excellent analytical and problem-solving skills – ability to analyze data and identify possible errors - Precise, detail-oriented and good time management - MS Office package (Outlook, Excel)'- University education / Secondary school education

Location: CBC, Karadzicova 8, Bratislava

Contract type: Limited - 1 year fixed term

Working hours: EMEA (approx. 9am-5,30pm)


Salary from 1210 € brutto per month. Actual salary is likely to be higher based on skills, knowledge and experience.


Job ID 1948352 Date posted 10/08/2019

I will never regret my decision to start working in AT&T. It's changed my life.

Pros

Higher salary than the average in the region. Good cooperation within team and other teams. Opportunity to grow - you are not stuck in one position if you have the will to go further.

Cons

There is a great fluctuation of people in some teams which make it difficult to rely on co-workers. Sometimes it is tough to understand all those English accents from all around the world

Current Employee - Lead Network Engineer
  • One Star Rating
  • Two Star Rating
  • Three Star Rating
  • Four Star Rating
Glassdoor

Perks

  • Health Coverage

    On top of sickness compensation, you’re covered with a private medical program, plus extensive life and disability insurance.

  • Employee discounts

    All our people earn discounts on the latest and greatest AT&T products and services.

  • Bonuses

    Earn extra pay for major life events and our annual team awards.

  • Team building events

    Connect with your coworkers at sports games, cultural events and other outings.

  • Lifestyle discounts

    Make your life better and more fun with discounts on select tickets, memberships and more.

  • On-site parking

    Parking right by your office makes travelling to work even easier.

  • Educational Opportunities

    Our award-winning AT&T University can help you learn new skills and grow your career.

LifeAtATT

This is the life – the #LifeAtATT, that is. We’re creating what’s next and having a blast doing it. You’re looking for proof? Well, see for yourself.

Back to top