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Project Manager, Senior Specialist (Government)

Bluemont Estates, Virginia

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AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government.   We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

Our Team provides Federal Government O&M support of contracted operations.

AT&T has an opening forProject Manager, Senior Specialist to support the Federal Government in providing  O&M support of contracted operations.

Job Duties/Responsibilities:

  • Project manage and coordinate the installation of Government contract voice/data/toll free and switched voice services to include associated equipment
  • Provide 24X7 Telecommunication Service Priority (TSP) and escalation support of circuit orders, long distance account issues, call blocks and any maintenance related requests. 
  • Ensure that AT&T provided terminating equipment necessary for all services will interface properly with customers equipment. Perform shipping and receiving / inventory on required equipment. General equipment is estimated at approximately 35 pounds, other devices may weigh more.
  • Responsible for implementation of services from conception, ordering, installation coordination, billing and any subsequent maintenance and/or trouble sectionalization.
  • Coordinate service orders with outside agencies such as the Local Exchange Companies (LEC), equipment providers and other external customers in order to meet critical dates and insure that services are provided in a timely matter.
  • Expertise in SOTS, TIRKS, POCITS, SSIRS, DOCUMENT VIEWER, RDS and Government account operations preferred.
  • Provide order data to support detailed databases of circuit and facility records  (clli codes, exchange company provider circuit ids, protocols, etc..) necessary to track current and historical service provided to our customer.
  • Provide team leadership support to other members of the team.
  • Out of hours support is a requirement, occasional travel may be required, or other duties as assigned.
  • This is a full time on-site position located at a Government Customer facility in Bluemont, VA.
  • Employee must be willing and able to obtain a government issued Top Secret Security Clearance. Holding a current TS is a plus.

 Required Clearance:

Must be able a US Citizen and be able to obtain Public Trust and follow-on TS (#publictrust) (#topsecret)

Ready to join our team?  Apply today!





Job ID 2230920 Date posted 06/20/2022
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Benefits

Invested in your satisfaction and continued success.

We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think we’re a pretty great place to work. We’re just trying to rack up some bonus points.

Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.

Compensation

Paid Time Off

Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.

Tuition
Assistance

Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.

Insurance Options

Wanna make your friends really jealous? You’ll get discounted access to the latest and greatest AT&T products and services — plus other awesome items, like tickets to live events.

Discounts

You strike us as an over-achiever (don’t worry, it’s a compliment). Our training and development programs are your ticket to expert status in your job.

Training & Development

When the day comes that you get some much needed R&R (not that you’d ever want to leave #LifeAtATT) you’ll know your future is set with the AT&T Retirement Savings Plan (ARSP).

Savings

Give back to your community and connect with colleagues through social and team-building events, and annual paid time off for volunteer efforts of your choice.

Community & Team Events

The Hiring Process

Step 1

Complete a quick application online and check your status often.

Step 2

Virtual or in-person
Interviews

Dress professionally and ensure good WiFi interviewing virtually.

Step 3

Conditional
Job Offer

After a background check, you're part of the team.

Step 4

Welcome! Onboarding
and Training Begins

Our training and certification programs set you up for success.

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