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Sr Specialist App/Prod Support

Bengaluru, India

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Join us to create a new era of connectivity.

"AT&T allows me to work on projects that will be seen by millions of customers."

Megan T. — Sr. Specialist, Software Engineer

"I find it incredibly rewarding to be out and see customers enjoying a product I spent my time perfecting."


Connect communities with the power of technology.

Innovation is the power to Think Big

We live our values without question or compromise.

A Look at Our Design Team

A day in our UX/UI team.

Revolutionize Business in our Digital Team

Transform how employees and customers connect

Job Description:


A DevOps engineer is responsible for the smooth operation of a company's IT infrastructure. They work with developers & Release Managers to deploy and manage code changes, and with operations staff to ensure that systems are up and running smoothly. To be successful in this role, a DevOps engineer must have a deep understanding of CI/CD concepts, development, and operations processes, as well as a strong technical background in Kubernetes, Jenkins, Azure and any other relevant cloud technology. Ability to use tools/ python scripts and automate tasks wherever possible.

About the Company:

At AT&T, we are connecting the world through the latest tech, top-of-the-line communications and the best in entertainment. Our groundbreaking digital solutions provide intuitive and integrated experiences for millions of customers across online, retail and care channels. Join our mission to deliver compelling communication and entertainment experiences to customers around the world as we continue to evolve as a technology-powered, human-centered organization. As part of our team, you’ll transform the way we deliver a seamless customer experience with digital at the center of all you do. In our world, digital is much larger than just an eCommerce channel, we are transforming all channels to digitally perform as one team to create a better customer experience. As we move through 2021, the digital transformation will revolutionize the digital space and you can build a career that will propel your future.

Key Roles and Responsibilities

  • Experience as a DevOps Engineer or similar software engineering role
  • Proficient with Azure Cloud, Azure DevOps, Azure git and git workflows
  • Problem-solving attitude
  • Selecting and deploying appropriate CI/CD tools
  • Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline)
  • Troubleshooting techniques and identifying root cause for build failures
  • Monitoring the processes during the entire life-cycle for its adherence and updating or creating new processes for improvement and minimizing the wastage
  • Encouraging and building automated processes wherever possible
  • Hands on exp in using ELK / Splunk OR any related log monitoring tools.
  • Ability to use tools/scripts and automate tasks wherever possible.

Primary / Mandatory skills:

  • Strong hands-on working knowledge in Linux/Unix, Kubernetes/Docker
  • Hands on working experience with Azure OR any other cloud technology.
  • Experience with Azure infrastructure, including monitoring and maintaining Azure compute, storage, network and security services.
  • Experience with Python, Shell, Ruby, Perl or other scripting language
  • Requires proficiency of the following software development methodologies and automated build/release applications: Jenkins, Git, Docker, Kubernetes
  • Knowledge of web services, API, REST.
  • Knowledge of JavaScript, NodeJS, Java
  • Strong awareness of networking and internet protocols, including TCP/IP, DNS, HTTP and distributed networks.
  • Good knowledge on versioning and branching schemas, build and artifact distribution, Artifactory, SonarQube
  • Able to analyze and solve complex software release problems under deadline constraints.
  • Effective written and oral communication skills required.

Minimum Requirements:
• 5 - 7+ years overall experience
• 3+ years Linux/Unix hands-on technical roles
• 2+ years into automation

BS/MS in Technical degree: Computer Science, Engineering, Math, or similar degree.

Additional information (if any): Rotational shifts, resource should be ready to work in rotational Shift duties.

Weekly Hours:


Time Type:



Hyderabad, Andhra Pradesh, India

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

Job ID R-12376-1 Date posted 02/28/2024
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Invested in your satisfaction and continued success.

We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think we’re a pretty great place to work. We’re just trying to rack up some bonus points.

Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.


When it comes to priorities, we know family tops the list. For the moments that matter the most, you'll be there for them, and we'll be here for you.

Family Leave

Paid Time Off

Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.


Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.

Insurance Options

Wanna make your friends really jealous? You’ll get discounted access to the latest and greatest AT&T products and services — plus other awesome items, like tickets to live events.


You strike us as an over-achiever (don’t worry, it’s a compliment). Our training and development programs are your ticket to expert status in your job.

Training & Development

When the day comes that you get some much needed R&R (not that you’d ever want to leave #LifeAtATT) you’ll know your future is set with the AT&T Retirement Savings Plan (ARSP).


Give back to your community and connect with colleagues through social and team-building events, and annual paid time off for volunteer efforts of your choice.

Community & Team Events

Wellness resources and incentives to help you prioritize your health and wellbeing and be your best self inside and outside of work.

Total Wellbeing

The Hiring Process

Step 1

Complete a quick application online and check your status often.

Step 2

Virtual or in-person

Dress professionally and ensure good WiFi interviewing virtually.

Step 3

Job Offer

After a background check, you're part of the team.

Step 4

Welcome! Onboarding
and Training Begins

Our training and certification programs set you up for success.

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