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Salesforce QA Analyst

Bengaluru, Karnataka, India

As a QA Analyst, you will join an Engineering team responsible for the architecture, development, administration, and maintenance of and associated integrations. Salesforce is critical to the success of our Sales, Service and Marketing teams and you'll play a key role in managing the quality of one of our most valuable technology assets.

Roles and Responsibilities:

• Review user stories and translate them into test plans and test cases • Develop manual and automated test cases and configurations needed to meet testing of business requirements • Work with other teams on standards and best practices • Execute test cases/scripts to ensure delivery of quality software, and log/track defects • Help expand functional regression suites for the existing Salesforce application • Lead/participate in system implementation projects including but not limited to requirements documentation, systems configuration, test documentation/execution, issue identification and resolution. • Understands all aspects of Salesforce configuration and technical/functional capabilities, including all changes and potential system implications related to Salesforce release upgrades. • Maintains a high-level familiarity with other IT system / business application capabilities and scope definition to make recommendations about potential upstream/downstream integration or functionality intersection points. • Oversee day to day operations, maintenance, and support of Salesforce CRM environment. • Continuously expand Salesforce knowledge and leverage new capabilities and features to meet business needs • Coach and mentor peers and emerging members of the team while advocating for Salesforce best practices. • Review user stories and translate them into test plans and test cases • Develop manual and automated test cases • Execute test cases/scripts • Help expand functional regression suites for the existing Salesforce application

Key Competencies and Skills:

• Experience with Sales Cloud, Service Cloud, and Lightning • 3+ years of experience testing, administering or developing solutions with a strong understanding of Salesforce configuration best practices • Experience with authoring manual test plans and scripts • Familiar with best practices for developing Salesforce unit tests • Experience in regression testing and integration testing • Innovative problem solver with top-notch troubleshooting skills • Outstanding verbal and written communication skills • Strong organizational skills, attention to detail, and exceptional time management and task execution skills • Salesforce Administrator or Developer certifications a plus • Experience using a ticketing system such as Jira or Salesforce • Experience with agile software development • Working knowledge of SOQL and Developer Workbench is a plus • Experience with Salesforce integrations to Zuora and Marketo are a plus Shifts:1 to 10 pm IST

Education and Qualifications:

• Bachelor's degree, or comparable experience
Job ID 1910920-I Date posted 08/14/2019

Interesting to work with AT&T which always expected their employees to groom.


You will always get the credit for your work and also will be appreciated. Even in this much of big team you will always be recognisable.


Deadlines they are giving is very short period. So, always need to extend our times in the office and sometimes need to work on holidays.

Current Employee - QA Tester
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