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Lead Engineer - Service Delivery

Bengaluru, Karnataka, India

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As a SD Lead engineer you'll be primary contact for internal teams and customer; responsible for setting up new customers and lifecycle support (incident management excluded). Your primary scope will be setting up HW requirements, designing network infrastructure and integrating other customer services (AT&T or 3rd party). Engineer working on this position should have common understanding of traditional networking standards and should be keen to learn NEW strategic technologies such as NFV, SDN and SDWAN concepts.

This role is suitable also for internal candidates with implementation skills. (Implementation, Assurance, BVOIP teams)

Roles and Responsibilities:
• understands complex technical requirements and translate into working solution utilizing AT&T or 3rd party service portfolios
• is responsible for technical validation, preparation; has an in-depth knowledge of logical router configurations and both LAN and WAN routing as well as a understanding of the Managed Service offers
• acts as single point of technical contact for internal and external customers; provides support for escalated operational issues.
• is able to produce technical or process documentation pointing to design solutions or process improvements
• provides technical guidance / configuration notes to the downstream implementation teams

Key Competencies and Skills:
• hands on with LAN/WAN/routing protocols/QoS/troubleshooting/scripting
• Professional level of industrial certifications from one of the vendors - Cisco, Juniper, F5/Riverbed/Fortigate/Palo Alto products/technologies is advantage
• Cloud technologies and security services (Zscaler)
• VOIP or wireless knowledge is advantage
• overview or experience with NEXT-gen technologies like SDWAN (Velocloud, Viptela, Riverbed, FatPipe); SDN (NFV); NEXT-Gen Firewalls (Palo Alto, Fortinet) is welcomed
• user level skills on Linux, Unix & scripting (python, pearl) will be preferred

Soft skills
• well organized, detail oriented and flexible to help meet business requirements
• good communication (written and verbal) skills
• innovative with capability to adapt to new environments and drive changes successfully
• team player, analytical thinker & problem solver

Education and Qualifications:
• Engineering / Science Graduate
• previous experience as DTAC Engineer is advantage

Additional Information:
Location: Bratislava OR Kosice, Slovakia
Working hours: EMEA (9.00am-5.30pm) with flexibility to work US EST hours
Contract: Unlimited
Salary: from 2240 € brutto per month. Actual salary is likely to be higher based on skills, knowledge and experience.
Job ID 152768-2I Date posted 02/08/2019

Interesting to work with AT&T which always expected their employees to groom.

Pros

You will always get the credit for your work and also will be appreciated. Even in this much of big team you will always be recognisable.

Cons

Deadlines they are giving is very short period. So, always need to extend our times in the office and sometimes need to work on holidays.

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