•Execute a large range of different action requests into the International HR database (IHRMS) following highest data quality standards
•Respond to client email queries within 24 or 48 hr response time (based on priorities/type of request)
•Analyze and improve system processing issues (this includes self sufficient work and collaboration with the Vendor to resolve system issues and enhancements as well as test the fixes)
•Support projects to improve our team & system effectiveness (e.g. regularly review, maintain and optimize the usage of the teams ticketing system)
•Support implementation of new ticketing and HR tools across international/globe
•Ability to interpret complex data from multiple sources / Joy to work with data and interest in understanding system complexities
Job ID 2315571I Date posted 05/22/2023
•Fluency in English - spoken and business written
•Ability to handle high-volume and to work with strict deadlines
•Ability to work in a remote management environment with limited supervision
•Oracle/PeopleSoft experience desired
•Oracle Ticketing System experience welcome
•Workday experience welcome
• A minimum of 2 years’ working experience
• Preferably an International HR or Finance function
• A University Degree or a professional HR/IT/Business Administration qualification OR undergraduate degree but an extensive record of experience in similar positions
• MS Office skills (pivot tables, vlook up etc)
• Flexibility to work across a variety of time-zones
Invested in your satisfaction and continued success.
We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think we’re a pretty great place to work. We’re just trying to rack up some bonus points.
Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.
When it comes to priorities, we know family tops the list. For the moments that matter the most, you'll be there for them, and we'll be here for you.
Vacation? Staycation? Heck, let’s take a road trip. On top of paid holidays, chill out with paid time off (PTO) that you can spend any way you want.
Paid Time Off
Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.
Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.
Wanna make your friends really jealous? You’ll get discounted access to the latest and greatest AT&T products and services — plus other awesome items, like tickets to live events.
You strike us as an over-achiever (don’t worry, it’s a compliment). Our training and development programs are your ticket to expert status in your job.
Training & Development
When the day comes that you get some much needed R&R (not that you’d ever want to leave #LifeAtATT) you’ll know your future is set with the AT&T Retirement Savings Plan (ARSP).
Give back to your community and connect with colleagues through social and team-building events, and annual paid time off for volunteer efforts of your choice.
Community & Team Events