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DTAC Engineer, Service Delivery

Bangalore , India

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The Data Test and Activation Engineer is responsible for provisioning support and guidance to IP service customers as well as organizations within AT&T. Data Test and Activation Engineer have a high level of skills on WAN technologies, customer router solutions, backbone device configurations, and tools and systems that support the end-to-end WAN circuits. The Data Test and Activation Engineer directs all troubleshooting actions and works with telco, customer, and internal AT&T teams to resolve all issues to customer satisfaction.

Roles and Responsibilities:
"The major responsibilities/skill sets represented in these functions are: providing provisioning support and guidance to customers, representing customer requirements throughout a project.
• Coordinate with and interact as an advocate to the vendor to resolve technical issues as well as troubleshoot with vendors, customers, and peers, and perform root cause analysis.
• Implement changes to new or existing products and features and will need to have the skills as a seasoned, experienced professional with a full understanding of industry practices and company policies and procedures."

Key Competencies and Skills:
"Technical Skills and Expertise
• Requires good knowledge of Tier 1 ISP's Routing Policies (WAN experience) as well as Network design, Routing, DNS, IP Subneting, TCP/IP protocol,(BGP, OSFP, RIP, and EIGRP) Security: NAT Configuration, Firewalls, Telecommunications.
• Good knowledge of (OCX, T3, fractional T3, T1's and fractional T1, ATM, and Frame Relay, Voice Over-IP). Hardware (Routers, CSU/DSU, bridges, multiplexers, servers and switches configuration).

Job specific skills
• Solid experience in : TCP/IP, LAN, WAN, MPLS, routing & switching protocols.
• CCNA certified with minimum 3.5 years’ experience in networking technologies.
• For this position candidates should possess excellent verbal communication skills and proficient writing ability.
• Problem solving, able to work under pressure with perfect time management.
• Resourcefulness and flexibility.
• Self-motivated, proactive and willing to take ownership and responsibility.

Professional Skills
• Strong communication skills with an ability to communicate at different hierarchical levels.
• Problem solving, able to work under pressure with perfect time management.
• Committed to meeting deadlines and task focused.
• Attention to detail.
• Ability to work well in a team."

Education and Qualifications:
Bachelor of Engineering or equivalent

Additional Information:
Able to work various shifts and/or weekends as needed
Job ID 153200 Date posted 09/12/2018

Interesting to work with AT&T which always expected their employees to groom.

Pros

You will always get the credit for your work and also will be appreciated. Even in this much of big team you will always be recognisable.

Cons

Deadlines they are giving is very short period. So, always need to extend our times in the office and sometimes need to work on holidays.

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