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Bilingual Reconciliation Payment Specialist

Azcapotzalco, Mexico

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At AT&T, we are connecting the world through the latest tech, top-of-the-line communications and the best in entertainment. Innovation powers all that we do, and our groundbreaking solutions deliver compelling communication and entertainment experiences to millions of customers worldwide. As part of our team, your next big idea could be our newest innovation. Here is your opportunity to combine your passions for entertainment, media, and technology to transform our company and your career.

As Bilingual Cash Control Specialist, you will be responsible to:

Issue high level adjustments, refunds, and payment allocations.
Serve as point of contact for various projects that involve quality control and date trends analysis.
Perform quality control audits to ensure M&Ps are followed as designed
Reconcile and verify daily deposits for all non-retail and retail customers
Research variances and communicate with internal and external customers to resolve variances.
Interact with Banks and Couriers regarding deposit verification and researching missing or late deposits.
Ensure cash accounting practices and including established Sarbanes Oxley controls are in place and followed.
Provide feedback to management regarding training needs.
Utilize analytical skills to make out of the box decisions.
Perform data analysis and review trends to make recommended changes to process and procedures.
Support other team members in the completion of their job duties as needed; collaborate with team members in resolving problems and attaining One Contact Resolution.
Prepare reports to document work and associated results.
Prepare month end journal entries.

Qualifications - External
Associate degree in related discipline or equivalent experience preferred.
One + year of prior accounting experience preferred.
Minimum of 6 months Payment Investigation experience preferred.
Proficient in Microsoft Word, Excel, and Outlook.
Ability to work independently and meet deadlines in a fast-paced, detail-oriented environment.
Excellent interpersonal, time management, communication, and organizational skills.
Demonstrated decision–making ability
Demonstrated reliability, integrity, and confidentiality
This is a hybrid WFH position that is in Tecnoparque, Azcapotazalco. The candidate hired may need to go into a local office 1-3 times per week.

Ready to join our team? Apply today!

Job ID 2310066I Date posted 03/16/2023
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Invested in your satisfaction and continued success.

We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think we’re a pretty great place to work. We’re just trying to rack up some bonus points.

Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.


When it comes to priorities, we know family tops the list. For the moments that matter the most, you'll be there for them, and we'll be here for you.

Family Leave

Paid Time Off

Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.


Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.

Insurance Options

Wanna make your friends really jealous? You’ll get discounted access to the latest and greatest AT&T products and services — plus other awesome items, like tickets to live events.


You strike us as an over-achiever (don’t worry, it’s a compliment). Our training and development programs are your ticket to expert status in your job.

Training & Development

When the day comes that you get some much needed R&R (not that you’d ever want to leave #LifeAtATT) you’ll know your future is set with the AT&T Retirement Savings Plan (ARSP).


Give back to your community and connect with colleagues through social and team-building events, and annual paid time off for volunteer efforts of your choice.

Community & Team Events

The Hiring Process

Step 1

Complete a quick application online and check your status often.

Step 2

Virtual or in-person

Dress professionally and ensure good WiFi interviewing virtually.

Step 3

Job Offer

After a background check, you're part of the team.

Step 4

Welcome! Onboarding
and Training Begins

Our training and certification programs set you up for success.

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