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Lead UX Designer

Austin, Texas

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design

Shape millions of customer experiences with your expertise and creativity.

"I am a huge advocate for the user and continuously focus on the value and importance they play in my ability as a designer and leader to deliver compelling customer experiences."

Kristin Jackson — Associate Director User Experience

Technology

Don't just imagine the future. Create it.

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Get to know our Design team

They're taking their careers (and creativity) in exciting directions.

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How does innovation transform UX?

Get the answer to that (and more) from one of our Designers.

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Brilliant minds, big data

Meet one of the extraordinary people at AT&T Labs..

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What fun stuff can we build during lunch?

You'll just have to watch the video and see for yourself.

About Our Team
You have the unique opportunity to be a part of a transformational team that will create new experiences within AT&T, through modern practices of design and design thinking methods. The Design Technology team acts as a startup inside AT&T. This highly talented team creates irresistible experiences and desirable products by uncovering the unmet needs of the customer as inspiration. In this high-paced, creative environment, we know that our people will make all the difference in our success. We need energy, curiosity and a relentless interest in creating the best customer experience!

Responsibilities:
As a Lead User Experience Designer, you will:
• Use your combo of design skills and leadership qualities to design (and redesign) a diverse set of experiences and products for AT&T. Projects may range from customer-facing websites and mobile apps to internal, employee-facing tools.
• Serve as the creative point-of-contact and project lead for UX design projects, collaborating with teammates and internal sponsors to guide the projects’ activities, strategy, and timeline.
• Use storytelling, UX, and prototypes to compellingly convey the vision, flow, and features of the product you are designing.
• Collaborate with fellow UX designers, researchers, and other internal teams to generate ideas and get feedback on your designs.
• Successfully work with developers, project managers, and other internal teams to get your designs into production.
• Work on several projects simultaneously while meeting tight deadlines.
• Help to lead, organize, and facilitate design workshops with clients and partners as needed.
• Be a mentor for our growing team of junior UX designers. 

Qualifications - External

Required Experience & Characteristics:
• 6+ years of interaction/graphic design experience across a variety of digital media (or equivalent experience).
• Bachelor’s degree in Graphic Design, Interaction Design, or an equivalent degree preferred.
• Strong portfolio of design and UX work. A track record of leading design projects.
• Comfortable in a client-facing role.
• Experience in concept ideation, design strategy, and digital prototyping. Must be very comfortable with graphic design and interactive tools such as Sketch, Figma, Adobe Creative Suite, InVision, Principle, Framer, etc. (And have the drive to always learn and experiment with new tools.)
• Knowledge or expertise in one or more of the following is a plus: visual design, machine learning, mobile applications, web applications, messaging interfaces, illustration, video/film production.
• Entrepreneurial Spirit + Collaborative Drive: You’re excited to help us build the culture of our new team, comfortable being proactive and taking the lead on projects and eager to work with your teammates to make your designs better.
• Systems Thinker with a Product Mindset: You’re great at wrangling complex problems and finding clarity and simplicity. You think strategically about any design challenge and seek to create holistic, compelling products that serve the end user.
• Empathetic + Fun: You’re well-versed in user-centered methodologies and design thinking. You design for consumer needs first and foremost. Oh, and you’re great fun to work with.
• Leadership + Communication: You have excellent leadership, communication, project management, and organizational skills. You’re able to tell compelling stories about your work to partners and team members.
Locations: Our studios are in Austin and Dallas, TX. In our social-distanced world, remote locations are a-ok. Long-term, we’d like to build our critical mass in Texas.

Application requirements and instructions: Please submit a resume, cover letter, and portfolio


#DesignTechnology




Job ID 2223686 Date posted 04/28/2022
Apply Now

Benefits

Invested in your satisfaction and continued success.

We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think we’re a pretty great place to work. We’re just trying to rack up some bonus points.

Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.

Compensation

Paid Time Off

Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.

Tuition
Assistance

Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.

Insurance Options

Wanna make your friends really jealous? You’ll get discounted access to the latest and greatest AT&T products and services — plus other awesome items, like tickets to live events.

Discounts

You strike us as an over-achiever (don’t worry, it’s a compliment). Our training and development programs are your ticket to expert status in your job.

Training & Development

When the day comes that you get some much needed R&R (not that you’d ever want to leave #LifeAtATT) you’ll know your future is set with the AT&T Retirement Savings Plan (ARSP).

Savings

Give back to your community and connect with colleagues through social and team-building events, and annual paid time off for volunteer efforts of your choice.

Community & Team Events

The Hiring Process

Step 1

Complete a quick application online and check your status often.

Step 2

Virtual or in-person
Interviews

Dress professionally and ensure good WiFi interviewing virtually.

Step 3

Conditional
Job Offer

After a background check, you're part of the team.

Step 4

Welcome! Onboarding
and Training Begins

Our training and certification programs set you up for success.

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The values we live by.
  • Live True

    Do the right thing, no compromise.

  • Think Big

    Innovate and get there first.

  • Pursue Excellence

    In everything, every time.

  • Inspire Imagination

    Give people what they don't expect.

  • Stand for Equality

    Speak with your actions.

  • Embrace Freedom

    Press, speech, beliefs.

  • Make a Difference

    Impact your world.

  • Be There

    When customers & colleagues need you most.

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