You’re looking for an opportunity to do something incredible, right? As an industry leader we’re dedicated to connecting the world in groundbreaking and entertaining ways. And that’s when our Technology team members can really shine, combining your passion for innovation and drive towards the future. From mobile apps to products and services, here’s your chance to create and develop life-changing innovations.
Do you enjoy the technical
passions of Cyber Security and Customer Renewals? We're growing and
looking to add customer-focused, engaging,
analytical, and well-organized Cyber Security Account Managers to our team of
sales professionals. This role is focused on revenue growth, expansion,
customer retention, and operational efficiency. A successful Account Manager
will support the team in their initiatives to maximize revenue and margins,
deepen customer relationships, and deliver customer and employee focused
communication and information.
This multi-faceted position is an ideal role for an ambitious individual whose
scope of responsibilities will be capped only by a willingness to take
ownership and identifying opportunities for growth. As a member of AT&T, you will be entering an exciting growth stage company with
offices in Austin, San Mateo, Spain and Ireland.
Own the ultimate success of AT&Ts customers, including
customer onboarding, project success, expansion, retention, and renewals.
Ensure that customers derive maximum value from their
investments in AT&T and fully leverage their subscriptions and services
on an ongoing basis.
Identify and develop new opportunities for expansion across the
customer’s business and collaborate with the sales team to ensure subscription
growth and increased solution footprint.
Drive a seamless onboarding process and work with support and
services teams to proactively manage each customer’s successful deployment.
Make 40+ outbound calls daily to engage our customers and build
relationships with them
Proactively manage each customer’s business needs and
environments, while actively seeking opportunities to up-sell, cross-sell, and
Maintain ownership of issues until resolved and set customer
Demonstrate ability to be organized, take initiative and follow
We are the new AT&T
technologies provide phenomenal threat intelligence, collaborative defense,
security without the seams, and solutions that fit our customers business. Our
unique, collaborative approach integrates best-of-breed technologies with
unrivaled network visibility and actionable threat intelligence from AT&T
Alien Labs researchers, Security Operations Center analysts, and machine
learning – helping to enable our customers around the globe to anticipate and
act on threats to protect their business.
part of a dynamic growing company that offers a meaningful and fun work
Total Rewards Package (Salary + Bonus incentives)
PTO, Sick Leave, Maternity/Paternity Leave, Service Day
& Surrogacy programs
+ 100% matching up to 6%
opportunities & Tuition Reimbursement
service referral programs
industry awards and is recognized as a visionary in the industry
●Strong year-over-year growth and a
rapidly-growing customer base
At AT&T CyberSecurity we celebrate
and support the differences that make you, you. We are proud to be an equal
opportunity workplace and employer. We truly believe that diversity makes us
and/or Preferred Skills and Experience
- 1-5+ year(s) experience in Sales or Account Management preferred
- Concise and persuasive oral and written communication skills required, especially over the phone and email
Thorough understanding of security operations and Network
Exceptional management, interpersonal, and strong executive-level
- Proven project management/coordination experience
- Experience with Salesforce (or other CRM systems) is a plus
Ability to problem solve, perform complex tasks, and prioritize
Enjoyable, great benefits, good pay, little cog BIG SYSTEM
GREAT benefits, very understanding, and an excellent environment that fosters great leadership
Due to the separation and mergers of companies, the internal systems are difficult to navigate, sometimes redundant, or just plain confusing.Current Employee - Cyber Security Analyst
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This is the life – the #LifeAtATT, that is. We’re creating what’s next and having a blast doing it. You’re looking for proof? Well, see for yourself.