Skip to main content
Close Search

Senior-Technology Business Analysis

Atlanta, Georgia

Apply Now

innovate

Discover the undiscoverable.

"AT&T allows me to work on projects that will be seen by millions of customers."

Megan T. — Sr. Specialist, Software Engineer

"I find it incredibly rewarding to be out and see customers enjoying a product I spent my time perfecting."

Technology

Don't just imagine the future. Create it.

Innovation is the power to Think Big

We live our values without question or compromise.

Strategic Platform Teams

Join our digital transformation!

A Look at Our Design Team

A day in our UX/UI team.

Revolutionize Business in our Digital Team

Transform how employees and customers connect

About the Company

At AT&T, we’re connecting the world through the latest tech, top-of-the-line communications and the best in entertainment. Our groundbreaking digital solutions provide intuitive and integrated experiences for millions of customers across online, retail and care channels. Join our mission to deliver compelling communication and entertainment experiences to customers around the world as we continue to evolve as a technology-powered, human-centered organization. As part of our team, you’ll transform the way we deliver a seamless customer experience with digital at the center of all you do. In our world, digital is much larger than just an eCommerce channel, we are transforming all channels to digitally perform as one team to create a better customer experience. As we move through 2021, the digital transformation will revolutionize the digital space and you can build a career that will propel your future.

About the Team

AT&T Digital Platform Engineering team is looking for a Senior Technical Business Analyst who is passionate about the eCommerce industry and has analytical and multi-task abilities to thrive in a fast-paced environment.

About the Job

This career step requires senior level experience. Responsible for managing the requirements/user stories process by acting as a liaison/Product Owner Delegate between business stakeholders and the delivery teams to align business needs with technical architecture and end-solution. As a Sr. Technical Business Analyst, you will be responsible for helping with executing the course for AT&T’s customer and employee digital experience across our consumer distribution channels. You will be involved in the software product development life cycle from inception to production launch and postproduction support of transactional services.  You must possess the strong technical background to ensure you are designing modular & scalable web components, you must have experience leading large cross-functional software development projects and have a well-rounded technical background in current web and micro-service technologies.

Responsibilities and Day-to-Day View

•    Analyzes and validates project requirements that result in new applications or enhancements to existing applications, systems and/or business process design

•    Understands business issues and needs that translate into requirements to create the overall solution.

•    Manage the end-to-end requirements process using tools to define the set of processes and approach for each project, as well as issue resolution.

•    Conduct peer reviews and assist clients in assessing the impact and opportunity of new technologies to enable new capabilities.

•    Responsible for the success of the purchase product and engineering through development and execution of comprehensive marketing plan including new and emerging products, technologies and/or applications.

•    Prepare requirements packages, prepare user stories, participate in grooming sessions, manage requirements traceability changes, artifacts, as well as develop reference and resource materials.

•    Review final technical design/solutions and may coordinate User Acceptance Testing.

•    Participate across the project lifecycle team to ensure requirements have been met to stakeholder specifications.

•    Provide leadership to IT product teams to drive technical development and provide visibility of product status to Executive Leaders

•    Conduct multi-year product planning to determine product life-cycle decisions, ensure consistency with overall marketing and corporate strategy, and achieve product performance, revenue, market share/penetration, and profitability objectives

•    Gathers and analyzes data and reports to understand the business problem and validates the same after the solution is live.

•    Serve as a key liaison between Business and IT teams (Product, UI, Development, QA, Release and Production Support) to facilitate product development.

•    Complete functional and technical analysis for new features and technical projects.

•    Write technical documentation: Architecture diagram & sequence diagrams

•    Manage multiple projects simultaneously and perform a variety of tasks to help delivering more value to our customers.

•    Acts as team lead as needed to provide leadership to less experienced professionals

Qualifications

•    Bachelor’s degree in Computer Science, Information Systems or related field. 

•    5+ years of experience in a technical analyst role working with the engineers and product managers

•    3+ years of experience in an environment building Micro services

•    Must have expertise in requirements management (Agile and Waterfall), SDLC, business process, applications and systems, negotiation skills, and RFP development and technical evaluation.

•    Solid technical background with understanding and/or experience in software development and web technologies

•    Expert knowledge and experience developing REST clients and services.

•    Strong knowledge and experience being responsible for running applications in production.

•    Strong knowledge and experience using platform-as-a-service deployment environment.

•    Strong knowledge and experience with continuous integration and continuous delivery.

•    Strong knowledge and experience with both container and cloud VM application deployment models.

•    Experience working within agile/scrum/kanban development team

•    Excellent written and verbal communication skills with demonstrated ability to present complex technical information in a clear manner to peers, developers, and senior leaders.

Technical Skills

Jira, REST services, JSON, Swagger, Jenkins, Git, Adobe Analytics

AT&T is leading the way to the future – for customers, businesses and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we’ve built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined. Ready to #transformdigital with us? Apply now!





Job ID 2210653-1 Date posted 02/16/2022
Apply Now

Benefits

Invested in your satisfaction and continued success.

We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think we’re a pretty great place to work. We’re just trying to rack up some bonus points.

Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.

Compensation

Paid Time Off

Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.

Tuition
Assistance

Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.

Insurance Options

Wanna make your friends really jealous? You’ll get discounted access to the latest and greatest AT&T products and services — plus other awesome items, like tickets to live events.

Discounts

You strike us as an over-achiever (don’t worry, it’s a compliment). Our training and development programs are your ticket to expert status in your job.

Training & Development

When the day comes that you get some much needed R&R (not that you’d ever want to leave #LifeAtATT) you’ll know your future is set with the AT&T Retirement Savings Plan (ARSP).

Savings

The Hiring Process

Step 1

Complete a quick application online and check your status often.

Step 2

Virtual or in-person
Interviews

Dress professionally and ensure good WiFi interviewing virtually.

Step 3

Conditional
Job Offer

After a background check, you're part of the team.

Step 4

Welcome! Onboarding
and Training Begins

Our training and certification programs set you up for success.

Here are similar jobs, or

New Search
  • Senior-System Engineer Engineering, Technology, IT \ Engineering \ Technology, Digital, Digital Transformation Atlanta, Georgia
  • Professional-System Engineer Engineering, Technology, IT \ Engineering \ Technology Atlanta, Georgia
  • Sr. Agile Coach Technology, IT \ Engineering \ Technology, Digital, Digital Transformation, Technology Operations Atlanta, Georgia

Discover more at AT&T

Sign up for job alerts, updates and more.

Interested In

  • Technology Operations, Atlanta, Georgia, United StatesRemove
  • Technology, Atlanta, Georgia, United StatesRemove
  • IT \ Engineering \ Technology, Atlanta, Georgia, United StatesRemove
  • DevSecOps, Atlanta, Georgia, United StatesRemove
  • Digital, Atlanta, Georgia, United StatesRemove
  • Digital Transformation, Atlanta, Georgia, United StatesRemove

AT&T Info and Alerts. Max 12 messages/month. Privacy Policy. You may opt-out at anytime by sending STOP to short code 20013. Msg & data rates may apply.

The values we live by.
  • Live True

    Do the right thing, no compromise.

  • Think Big

    Innovate and get there first.

  • Pursue Excellence

    In everything, every time.

  • Inspire Imagination

    Give people what they don't expect.

  • Stand for Equality

    Speak with your actions.

  • Embrace Freedom

    Press, speech, beliefs.

  • Make a Difference

    Impact your world.

  • Be There

    When customers & colleagues need you most.

Back to top