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Principal System Engineer

Atlanta, Georgia

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At AT&T, we’re connecting the world through the latest tech, top-of-the-line communications and the best in entertainment. Our groundbreaking digital solutions provide intuitive and integrated experiences for millions of customers across online, retail and care channels. Join our mission to deliver compelling communication and entertainment experiences to customers around the world as we continue to evolve as a technology-powered, human-centered organization. As part of our team, you’ll transform the way we deliver a seamless customer experience with digital at the center of all you do. In our world, digital is much larger than just an eCommerce channel, we are transforming all channels to digitally perform as one team to create a better customer experience. As we move through 2021, the digital transformation will revolutionize the digital space and you can build a career that will propel your future.
The Strategic Platforms Application Architecture team in the AT&T Digital Strategic Platform group is looking to build a scalable and performant digital platforms. These platforms will be key pillars to enable delightful experiences to our customers and customer facing agents.
AT&T Digital Platform Product team is looking for a Principal – System Engineer who is passionate about the eCommerce industry and has analytical and multi-task abilities to thrive in a fast-paced environment. As a Principal – System Engineer, you will be responsible for the design, development, and support of AT&T’s Wireless Buyflows on att.com in support of the customer and employee digital experience across our consumer distribution channels.  You must possess strong technical background and have experience with large cross-organizational software development projects and have a well-rounded technical background in current cloud technologies.
Key Roles and Responsibilities:
Collaborate with critical stakeholders to understand business needs, priority, and the quality of services to be created or enhanced; Drive alignment between application team implementation and solution to be compliant with Target State Architecture; Responsible for discovering and identifying any bottleneck gaps such as manual flows that can hinder the services or impact cycle time or cost and resolve them; Provide architectural governance and technical direction for the solution deployment strategy at the Product team level and architectural alignment across product teams; Designing, documenting and sharing the architectural vision across organizations; Reviewing defined features and user stories to ensure architecture is done according to standards / best practices; Promoting the use of common technologies, design practices, and infrastructure through the solution design to facilitate the reuse of code, components, and proven patterns; Collaboratively defining and integrating strategic technical roadmaps aligning to product roadmaps; Monitoring the implementation of the solution design to ensure adherence to target architecture and reducing introduction of technical debt; Laying out upgrade paths to architectural systems and software life cycle to ensure improved processes; Ensuring Non-Functional Requirements (NFRs) for common frameworks, libraries, resiliency, maintainability, automation, performance, logging/debugging, metrics, security, and other common areas of the platform are accommodated for in the solution design; Ensure applications and services are leveraging building blocks whenever possible. Supports integrated solutions between legacy and target state solutions
Job Contribution: 
Acknowledged technical authority and internal thought leader on AT&T technologies; Accomplished communicator and influencer of technical concepts and strategies; Strong analytical skills and ability to be objective

Experience: 
7+ years of overall IT Industry experience (architecture, design, development, testing); 2+ years of architecture experience in building scalable and optimal performing eCommerce applications; Proven track record in setting and defining architectural solutions and designs aligned with target architecture; RESTful API development, microservices development, solid understanding of design impacts to performance, security, resiliency, and maintainability; Expert level technical expertise in architecture and design of systems; Azure and AWS Cloud experience (certification preferred); Experience in build and CI/CD technologies: GitHub, Maven, Jenkins, Nexus or Sonar; Preferred experience in cloud technologies such as OpenStack, Docker, Kubernetes, Redis, Cassandra, Akamai, Ansible, Chef or Terraform; Preferred experience in application monitoring including familiarity with Splunk, Dynatrace, Catchpoint, Grafana, Prometheus, and Nagios; Excellent written and verbal communication skills with demonstrated ability to present complex technical information in a clear manner to peers, developers, and senior leaders; Proven track record in negotiating across diverse cross-functional teams and multiple leadership levels; Experience working within Agile/Scrum/Kanban development team
AT&T is leading the way to the future – for customers, businesses and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we’ve built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined. Ready to #transformdigital with us? Apply now!

Required Qualifications
  • Bachelor's degree in Computer Science, Telecommunications, Electrical Engineering or related field
  • 8-10 years related technical architect experience
  • Proficient in engineering cost estimates and economic analyses and models
  • Knowledge of wireless technologies standards and protocols (3GPP, Wi-Fi, WiMax, antennas, amplifiers, base stations, propagation, interference, spectrum)
  • Proficient in voice, video, and app technologies/protocols (circuit, VoIP, SIP, IMS, AIN, Camel, etc.) 
  • Proficient in network and system architecture (subsystems, interfaces, hw/sw dependencies).
  • Proficient in message and conference systems and networks (multiple media, notification, presence, unified communications, video).
  • Knowledge in Network Management, Tools and Protocols (Configuration, IP network Address Management, Perf, Mgmt).
  • Understands Virtualization, Storage and Content Delivery Networks (Cloud, CDM, Grid, SAN).
  • Proficient in specifying and evaluating architecture requirements for RFXs.
Desired Qualifications
  • Enterprise wide deployment planning and support for mission critical applications for major releases, both business and infrastructure related
  • Develops technical documentation on applications and systems
  • Ability to work with technical and business-oriented teams

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws




Job ID 2168365-1 Date posted 11/10/2021
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