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Director of Product & Engineering – Commerce/Customer/Order Domain

Atlanta, Georgia

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"AT&T allows me to work on projects that will be seen by millions of customers."

Megan T. — Sr. Specialist, Software Engineer

"I find it incredibly rewarding to be out and see customers enjoying a product I spent my time perfecting."

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Job Overview

At AT&T, we’re connecting the world through the latest tech, top-of-the-line communications and the best in entertainment. Our groundbreaking digital solutions provide an intuitive and integrated experience for customers across online, retail and care channels. Join our mission to deliver compelling communication and entertainment experiences to customers around the world. You’ll drive how we deliver a seamless and fast customer experience with digital at the center of AT&T's distribution channels. We’re offering an opportunity to revolutionize the digital space and the chance to create a career that will propel your future.

Director of Product & Engineering – Commerce/Customer/Order Domain

AT&T Digital Strategic Platforms team is looking for a Director of Product & Engineering who is passionate about the eCommerce industry and has analytical and multi-task abilities to thrive in a fast-paced environment. As a Director, you will be responsible for the product strategy, planning, design and development of various initiatives for AT&T’s customer and employee digital experience across our consumer distribution channels. You will manage and lead the software product development life cycle from inception to production launch and post-production support.  You must possess strong technical background to ensure you are designing modular & scalable web components, you must have experience leading large cross-organizational software development projects and have a well-rounded technical background in current web and micro-service technologies.

Responsibilities

•        Develop vision and roadmap, and execute with coherent strategy, including design, user requirements, market assessments and scalable delivery plan for Customer/Order/Customer Domain

•        Engage customers, partners and internal stakeholders to determine business requirements, technical considerations and strategic objectives

•        Craft and communicate product strategy across the organization and influence senior executives to acquire the necessary resources.

•        Collaborate with PM, Engineering and operations peers to deliver strategic and tactical plans and objectives

•        Provide technical design and architectural leadership to multiple teams and projects to help ensure applications are integrated and adhere to stated architectural and design principles and standards while having the opportunity to remain in a hands-on engineering role.

•        Drive efforts to architect, design, develop, and implement technology-enabled business and technical information solutions encompassing multiple specializations, platforms, and technologies

•        Lead the craftsmanship, availability, resilience, and scalability of your solutions

•        Owns key initiatives & deliverables especially in a specific domain area

•        Provide functional and technical leadership to other Associate Directors, Product Managers, Lead Engineers, Architects and Quality Analysts

•        Enforce company policies in the areas of development methodology, architecture, security, change and configuration management and compliance

•        Supervise a team of 10 or more employees along with contractors

Required Qualifications

•        12+ years of experience in working in Product, Engineering or Development roles

•        8+ years of progressive experience in one or more of the following areas: application delivery; subject matter expertise in building Java-based high-volume/high-transaction e-commerce applications

•        8+ years of experience with leading and managing teams

•        8+ years of experience building web applications using React, Java, Spring and REST

•        3+ years of Product Management experience

•        Prior experience with Digital transformations

Preferred Qualifications

•        Bachelor’s degree in Computer Science, Information Systems, or related field.

•        Experience in thought leadership and creating high quality products

•        Experience in leadership with the ability to work well across business units, building relationships to deliver on joint objectives and key results

•        Experience in building multi-tenant, multi-channel or multi-tenant aware ordering platforms

•        Experience working with Adobe Analytics and Customer experience analytics tools

•        Expert knowledge and experience working with asynchronous message processing, stream processing and event driven computing.

•        Experience working within Agile/Scrum/Kanban development team

•        Excellent written and verbal communication skills with demonstrated ability to present complex technical information in a clear manner to peers, developers, and senior leaders

AT&T is leading the way to the future – for customers, businesses and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we’ve built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined. Ready to #transformdigital with us? Apply now!

Our Position earns between $153800 - $287200 yearly. Not to mention all of the other amazing rewards that working at AT&T offers. From health insurance to tuition reimbursement and paid time off to discounts on products and services just to name a few. There is a lot to be excited about around here.





Job ID 2246319-1 Date posted 10/25/2022
Apply Now

Benefits

Invested in your satisfaction and continued success.

We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think we’re a pretty great place to work. We’re just trying to rack up some bonus points.

Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.

Compensation

When it comes to priorities, we know family tops the list. For the moments that matter the most, you'll be there for them, and we'll be here for you.

Family Leave

Paid Time Off

Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.

Tuition
Assistance

Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.

Insurance Options

Wanna make your friends really jealous? You’ll get discounted access to the latest and greatest AT&T products and services — plus other awesome items, like tickets to live events.

Discounts

You strike us as an over-achiever (don’t worry, it’s a compliment). Our training and development programs are your ticket to expert status in your job.

Training & Development

When the day comes that you get some much needed R&R (not that you’d ever want to leave #LifeAtATT) you’ll know your future is set with the AT&T Retirement Savings Plan (ARSP).

Savings

Give back to your community and connect with colleagues through social and team-building events, and annual paid time off for volunteer efforts of your choice.

Community & Team Events

The Hiring Process

Step 1

Complete a quick application online and check your status often.

Step 2

Virtual or in-person
Interviews

Dress professionally and ensure good WiFi interviewing virtually.

Step 3

Conditional
Job Offer

After a background check, you're part of the team.

Step 4

Welcome! Onboarding
and Training Begins

Our training and certification programs set you up for success.

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