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Account Manager 2 Mobility

Atlanta, Georgia

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Generate the sales that will help us build a more connected world.

"If you’re getting ready to start your career with AT&T know that you’re expected to work hard."

Kyle P — Channel Manager, B2B Sales Development Program

"At the same time, you have the ability to grow professionally. The connections you’re going to make inside of the company are connections you’ll always have — and need — to further your career."


Closing the deal means opening up millions of opportunities.

Build a more connected world by transforming the sales experience and helping customers and products unite. Our Sales teams are the foundation of our company – they offer millions of customers access to integrated solutions that drive connectivity.

As a Mobility Account Manager (AM2) on our Global Business Sales team, you’ll focus on supporting and selling customized full-scale business solutions in a defined vertical or territory with a group of Mobility Client Solutions Executives.  This role leverages your best sales service techniques, uncover leads and spark innovation in areas like mobility, 5G, IoT, Fleet, cybersecurity, cloud and more. With each deal closed, you’ll support our vision to lead the industry in connectivity, technology, and community.

You’ll build and maintain relationships with customers while also overseeing account planning and strategy and pursing new sales opportunities. You’ll meet with customers engaged in sales activities in person and via phone as well as travel to customer premises and share proposals, presentations, bids, or strategic plans related to proposed sales and solutions. There may be instances where you’ll be tasked with researching and developing customers solutions with external partners as well as designing, engineering, and researching customer business and industry trends.

Key Roles/Responsibilities:
•    This role is focused to support our Fortune 500+ Clients with AT&T Mobility, 5G, IoT, Fleet & Cybersecurity Solutions
•    May support resolution of customer disputes and accounts receivable discrepancies (i.e., billing, installation, customer issues)
•    Lead contract renewal efforts for assigned accounts, generates contract addendums, and maintains contract expiration inventories
•    Present products, services and migrations that can benefit customer needs
•    Partner with clients to understand business needs, issues, strategies, and priorities to deliver valuable solutions
•    Develop responses to Request for Proposals
•    Own account relationship; responsible for meeting revenue objectives
•    Demonstrate sustained record of sales achievement
•    Aid in devising direct sales plans/strategies and effectively influences customers to diffuse potential problems.
•    Develop strategic initiatives to grow/retain the revenue stream of highly complex accounts/projects
•    Work on highly complex projects with considerable latitude.
•    Lead with great attitude and support the sales team through coaching or mentoring

Skills and Experience:
•    AT&T Mobility Sales / Service Experience
•    6 plus years direct/indirect sales / retail service experience
•    Experience working in a team environment to ensure revenue growth and overall account management
•    Knowledge of AT&T Mobility products, services and solutions like OPUS, Salesforce/ROME, Premier etc
•    Excellent communication skills, written and verbal

Required Qualifications:
•    Valid driver's license with satisfactory driving record
•    Current auto insurance
•    Reliable vehicle per transportation needs of market

A career with us, a global leader in communications and technology, comes with big rewards. As part of our team, you’ll lead transformation surrounded by trailblazing industry leaders like you. You’ll be empowered to go above and beyond – making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups. And regardless of where you’re at in your career trajectory, you’ll be rewarded by the impact that comes with making a difference in the lives of millions. With AT&T, you’ll be a part of something greater, do incredible things and be rewarded with a chance to change the world.

Ready to close the deal on a career with AT&T? Apply today.

Job ID 2221019-6 Date posted 04/13/2022
Apply Now


Invested in your satisfaction and continued success.

We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think we’re a pretty great place to work. We’re just trying to rack up some bonus points.

Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.


Paid Time Off

Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.


Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.

Insurance Options

Wanna make your friends really jealous? You’ll get discounted access to the latest and greatest AT&T products and services — plus other awesome items, like tickets to live events.


You strike us as an over-achiever (don’t worry, it’s a compliment). Our training and development programs are your ticket to expert status in your job.

Training & Development

When the day comes that you get some much needed R&R (not that you’d ever want to leave #LifeAtATT) you’ll know your future is set with the AT&T Retirement Savings Plan (ARSP).


Give back to your community and connect with colleagues through social and team-building events, and annual paid time off for volunteer efforts of your choice.

Community & Team Events

The Hiring Process

Step 1

Complete a quick application online and check your status often.

Step 2

Virtual or in-person

Dress professionally and ensure good WiFi interviewing virtually.

Step 3

Job Offer

After a background check, you're part of the team.

Step 4

Welcome! Onboarding
and Training Begins

Our training and certification programs set you up for success.

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