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Network Engineer / Administrator (Government)

Anchorage, Alaska

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protect

Pursue a career and your calling.

"The similarities between military and AT&T culture are centered around morals..."

Chris S. — EVP, Technology Operations

"There are a lot of veterans here and it is a very supportive and positive environment just like the military. There is also a strong emphasis on ethics here similar to the military."

Government

Help give our nation powerful possibilities.

AT&T Government Solutions

Giving our nation powerful possibilities.

What you can do in Government Solutions

Find out how you can keep our nation safe.

Government Support at AT&T

See how AT&T is connecting the United States government.

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Department of Defense.   We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

The USAF partnered with AT&T to consolidate multiple disparate expenditures and IT projects into a consolidated enterprise while still allowing its users to retain the ability to tailor services and service levels. AT&T is providing commercial IT services to the USAF to improve performance of IT services and allow re-missioning of military personnel to cyber warfighting missions. 

The AT&T Network as a Service (NaaS) team has an opening for aNetwork Engineerto support the US Air Force by providing maintenance and repair services in order to intelligently scale network services, enable rapid deployment of emerging technologies, and provide industry-leading security, performance, and reliability.  Our NaaS team is dedicated to improving the USAF IT experience through commercial services in order to increase mission effectiveness. It supports the AF Program Management Office, Air Combat Command, 16AF and subordinated units delivering high-availability and secure network capabilities.

The job duties are as follows:   

  • Analyze and prepare the short-term or long-term capacity needs for switching, routing transmission, and signaling
  • Work with technical teams to ensure that hardware and software infrastructure is maintained with latest firmware and software requirements
  • Develop and evaluate network performance criteria and measurement method
  • Manage basic and expedited support to resolve all networking related issues
  • Conduct network architecture design, feasibility and cost studies
  • Heavily involved with identifying and resolving critical network related issues that impact business operations
  • Make decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction
  • Develop alternative routing scenarios and changes in required sequence of network activities
  • Troubleshoot and resolve all expedited issues impacting client challenges and needs
  • Proactively communicate the status, plan(s) of action, and resolution of issues
  • Identify opportunities and recommend solutions for improving the overall network health by assessing overall effectiveness and efficiency
  • Evaluate new technologies and platforms to determine whether their applicability aligns with businesses needs

Required Clearance:

Secret (#secret)

Required Qualifications:

  • Must be a US Citizen
  • Bachelor’s degree in Computer Science, Information Systems, Engineering, or other related discipline. Equivalent experience can be substituted for a degree
  • Minimum of three years’ experience as a Network Administrator or Network Engineer
  • Accomplished in administering, troubleshooting, and supporting G-450 gateways
  • Highly productive in completing daily workload for trouble-tickets
  • Effective troubleshooting of stations, trunks, Uniform Dial Plan (UDP), Automatic Route Selection (ARS) and Automatic Call Distribution (ACD)
  • Knowledgeable of voice/data cable infrastructure, termination of 110, 66, and legacy wiring components
  • Working knowledge and experience with general voice communications systems
  • Excellent verbal and written communication, interpersonal and customer service skills
  • Ability to prioritize and balance multiple tasks
  • Customer service skills and professionalism are required as are effective troubleshooting skills and ability to work independently
  • Must be proficient with a computer and be skilled with Microsoft Office (Word, Excel and MS Project)
  • Must be able to support on-call/outage needs
  • Must support user support calls, enter/modify tickets, resolve trouble tickets and requests
  • Must be able to walk sizeable campus to support user base and lift at least 40 lbs
  • Strong experience with the following:
  • Cisco Switches (38xx, 45xx, 65xx, Nexus, and cloud managed switch solutions)
  • Cisco Routers (ISR gen2, gen3, and ASR platforms)
  • Routing protocols on Cisco routers and layer 3 switches including OSPF, EIGRP, and BGP
  • Layer 2 Protocols: VLANs, VTP, LACP, PAGP, and Spanning Tree (STP)
  • Network Services Protocols: VSS, WCCP, ACLs, Policy Based Routing (PBR)

Desired Qualifications:

  • USAF experience preferred
  • Six years of IT management experience, preferably within commercial or Department of Defense (DoD) spaces
  • Eight years in IT services such as Internet, cloud computing, hosting, managed services, etc.
  • Minimum of five years’ experience in telecommunications or a related technical field 
  • Professionally certified in CCNP, CCDP or other relevant certifications
  • Clearable to TS/SCI security clearance
  • Strong familiarity with AT&T DoD service offerings, preferably relating to USAF and NaaS
  • Expertise in MPLS networks and managed router services
  • Two or more of the following professional certifications:
    • Cisco (Highly desired)
    • Microsoft
    • F5
  • Background in USAF Cyberspace Operations and understanding of technical discussions and projects
  • Excellent social, verbal, and written communication skills, with demonstrated ability to present analytical data to a variety of technical and non-technical audiences

Work Location: Joint Base Elmendorf-Richardson

Ready to join our team? Apply Today!





Job ID 2249504 Date posted 11/16/2022
Apply Now

Benefits

Invested in your satisfaction and continued success.

We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think we’re a pretty great place to work. We’re just trying to rack up some bonus points.

Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.

Compensation

When it comes to priorities, we know family tops the list. For the moments that matter the most, you'll be there for them, and we'll be here for you.

Family Leave

Paid Time Off

Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.

Tuition
Assistance

Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.

Insurance Options

Wanna make your friends really jealous? You’ll get discounted access to the latest and greatest AT&T products and services — plus other awesome items, like tickets to live events.

Discounts

You strike us as an over-achiever (don’t worry, it’s a compliment). Our training and development programs are your ticket to expert status in your job.

Training & Development

When the day comes that you get some much needed R&R (not that you’d ever want to leave #LifeAtATT) you’ll know your future is set with the AT&T Retirement Savings Plan (ARSP).

Savings

Give back to your community and connect with colleagues through social and team-building events, and annual paid time off for volunteer efforts of your choice.

Community & Team Events

The Hiring Process

Step 1

Complete a quick application online and check your status often.

Step 2

Virtual or in-person
Interviews

Dress professionally and ensure good WiFi interviewing virtually.

Step 3

Conditional
Job Offer

After a background check, you're part of the team.

Step 4

Welcome! Onboarding
and Training Begins

Our training and certification programs set you up for success.

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