Ready to change the speed of business? On our Business Sales team, you’ll connect with almost the entire Fortune 1000 (and millions of customers) to industry-leading telecommunications, high-speed Internet and pay TV. It’s an opportunity for them to completely transform how they do business – and you’ll be at the center of that deal. Plus, we’re talking about a customer base where high-flyers can get big results (and even bigger rewards).
The Technical Sales Consultant 3 is responsible for serving as a subject matter expert on technical solutions to ensure successful customer integration and implementation of company products, services and solutions.
Responsible for consulting with direct sales teams and customers to provide technical expertise regarding the design, customization, implementation and account management of highly complex technical products and services.
Contributes to unit sales plan through pre-sales/post sales technical consulting activities.
Designs solutions and provides technical support in sales presentations, product demonstrations, and installation and maintenance of company products to ensure the system is functioning according to specifications.
Leads the technical discussions in client meetings across multiple levels and disciplines to identify business and technical needs, issues and priorities.
Formulates responses to customer inquiries/questions concerning highly complex system software and applications and provides software development and consultation to prospective users.
Understands, develops and delivers products/services/systems/solutions to customers business, information, technical and educational needs.
Designs technical solutions involving new and emerging technologies.
May build a mini-application, based on customer requirements, to demonstrate feasibility of the application, often requiring rapid prototyping.
Requires extensive knowledge of company products and services.
- Assists less experienced peers.
Required skills and
8 – 12 years of experience in
- 7 + Years of Technical Consulting experience
- 7 + years in LAN/WAN/MAN networks including: MPLS, Routing
Protocols, TCP/IP, VPNs, VoIP, Applications, Optical Networks,
Wireless-Mobility, Security, Video, Hosting
- Knowledge of Unified Communications
- Cisco and Juniper Routing and Switching
In-depth, working knowledge of client
business drivers, applications, and networking industry trends is imperative.
Strong written and verbal communication
Strong analytical and problem-solving
Understands competitive products and
services, and competitive strategies
Experience across the AT&T Data and
IP service portfolio
- Exceptional presentation skills
Effectively collaborate with internal
and external cross-functional organizations and customers
Highly motivated and self-directed with
the ability to work well both independently and as proactive team member
Excellent customer communications,
interaction and presentation skills
5 – 7 years of experience in a similar
position within the same industry
Proven ability to work with wide range
of organizations and extended teams
Bachelor’s degree is not required but a degree in Computer
Science, Telecommunications or related field preferred
A great company, with a tremendous amount of opportunity for growth.
The people. AT&T has some great people in leadership roles who help inspire and grow their downline employees. With great continuous training, employees learn the skills needed to be successful in their current role.
Just like any other business, AT&T exists to earn a profit. In any sales channel there is pressure to achieve a quantified sales target. Depending on the leaders and managers relevant, most "Cons" would be directly associated with sales pressure.Former Employee - Business Account Executive
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