Client Solutions Executive 3 Ret & Dev (EBS Signature Sales) at AT&T Careers - AT&T Careers
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Client Solutions Executive 3 Ret & Dev (EBS Signature Sales)

BEDMINSTER , New Jersey

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The Client Solutions Executive 3 "CSE3" is a direct sales role. CSE3 generates existing and/or new sales to customers for the delivery of AT&T products/services/systems and solutions to solve customer strategic business priorities.
As a tenured sales executive, the CSE3 leverages industry knowledge and expertise; coupled with a solid understanding of the AT&T client business needs, priorities and goals and successfully delivers value based solutions. CSE3 is considered a strategic partner to the client.
Key Roles and Responsibilities include but are not limited to the following:
  • Primarily on customers premises, generates existing and/or new sales for delivery of solutions that meet a wide variety of customer needs for AT&T products/ services /systems/ solutions.
  • With the assistance of support resources, identifies sales opportunities solutions for customers.
  • Builds and maintains a network of colleagues and customers to share information and obtain prospects.
  • Initiates customer contacts/visits with existing and prospective customers.
  • Represents the company to the account and the account to the company in all sales oriented activities.
  • Develops new accounts and maintaining and growing existing accounts.
  • Establishes and maintains productive long-term networks and relationships with customers.
  • Observes and participates in presenting products and services that can benefit customer needs.
  • Demonstrates and maintains complete extensive knowledge of the organizations entire product and service line.
  • Partners with clients to understand business needs, issues, strategies and priorities in order to deliver value-added business solutions.
  • Develops responses to Request for Proposals.
  • Utilizes consultative selling skills to close sales within assigned accounts.
  • Sells in accordance with company policy, procedures and culture.
  • Identify key trends and customer needs and leverage industry knowledge and applications in order to find and close opportunities.
  • Anticipates the customer needs and provides solutions.
  • Responds to customers interpersonal and business needs and ensure customer satisfaction.
  • Owns the account relationship and is responsible for meeting revenue objectives.
  • Demonstrates sustained record of sales achievement.
  • Effectively influences customers and diffuses potential problems.
  • Assists management in devising direct sales plans and strategies.
  • Develops strategic initiatives to grow and retain the revenue stream of assigned complex accounts while ensuring customer satisfaction.
  • Supports the sales team through coaching or mentoring.
  • Assists less experienced peers.
  • May act as team lead when presenting products/services to existing or prospective customers.
  • Establishes and maintains influential relationships at all levels.
  • Works on highly complex projects with considerable latitude.


Additional Information:

Duties directly related to making sales includes:
Meeting with customers and engaging in sales activities at the customers site; communicating with customers via phone, teleconference, e-mail, etc. related to proposed solutions/sales, etc.; traveling to and from the customers premise for the purpose of engaging in sales activities; providing subject matter expertise regarding technical issues relating to sales; advising customers on suitability.
Requirements:
  • 7 or more years of relevant sales experience
  • 5 or more years of related experience selling Telecom/IT solutions to large Enterprise / Fortune accounts
  • Strategic sales/account management experience focused on driving executive positioning and selling growth products and services to large Enterprise / Fortune accounts
  • Successful record developing relationships and driving business growth with business and IT executives within Enterprise / Fortune set accounts
  • Experience working in a team environment to ensure revenue growth and overall account management
  • Knowledge of AT&T Products/Services/Solutions
  • Excellent communication skills: written and verbal
  • Valid Driver License

Desired Qualifications: BS Degree is not required by a BS Degree in CS, EE, MIS is preferred


Job ID 1817921 Date posted 04/17/2018

Associate Director Technology Development

Pros

Opportunity to work on cutting edge technologies.
Support for women in technical leadership roles.
Pride in diversity & inclusion with 12 Employee Resource Groups with 40k+ members.
Great benefits including 4+ weeks vacation, 6% salary match of 401k, paid maternity/paternity leave, financial support for adoption.
Flexibility to work from home or office in newly renovated collaboration zones.
Lots of opportunity to move around the company & work on new products.

Cons

Process heavy with lots of administrative overhead.

Current Employee - Associate Director Technology Development
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