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Senior ServiceNow Developer

Brno, Czech Republic

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build

Join us to create a new era of connectivity.

"AT&T allows me to work on projects that will be seen by millions of customers."

Megan T. — Sr. Specialist, Software Engineer

"I find it incredibly rewarding to be out and see customers enjoying a product I spent my time perfecting."

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Job Description:

At AT&T we are redefining the future of communication by connecting people to greater possibility – with expertise, simplicity, and inspiration. At the heart of our purpose lies a diverse workforce of 200,000 people and a culture that aspires to serve customers first, act boldly, move faster, and win as one. 
Our Product Development group, part of AT&T’s Technology Services (ATS) organisation, is responsible for building software-based products, services, and platforms that our customers love and need. Harnessing technology and rebuilding software expertise, the team is inspiring simplicity with projects that deliver revenue and cost savings opportunities.

Job Overview:
We are hiring for aSenior ServiceNow Developerwith a background in cross-platform software engineering and experience with delivering projects. This opportunity will support the transformation of our industry standard order and delivery management systems. The position requires close collaboration with U.S based Product Management, Business Systems, and Operations teams throughout system development life cycles. 
To be successful in this role you have an active background in designing, developing, and implementing solutions in the ServiceNow platform. You will have experience in all aspects of the software development lifecycle and are expected to have good teamwork, communication, and problem-solving skills. You will need a deep understanding of software methodologies and the ability to balance technical expertise and business acumen.  Ideally you may have had previous experience in a rapid-growth start-up enterprise. Alternatively, you have likely worked within an international environment and possess the entrepreneurial mindset to build and successfully contribute to teams of software engineers. 

Core Responsibilities:
o Design, develop, configure, and customize ServiceNow platform.
o Lead development teams in an Agile environment.
o Help define the software development best practices and secure adherence to the established practices and procedures.
o Work closely with customers to design, develop, and deliver innovative solutions to improve their business processes.
o Build and maintain applications, modules, and workflows within ServiceNow platform.
o Actively support configuration management of code and software.
o Develop and manage integrations between ServiceNow and other systems, applications, and databases, using web services, REST, SOAP APIs.
o Support detailed documentation of systems and features.
o Conduct unit, system, and integration testing to ensure quality and stability of created solutions. 
o Lead troubleshooting and resolution of technical issues and defects as they arise and escalate when appropriate with minimal management assistance.
o Actively participate in coding exercises and peer code reviews as part of the development life cycles and change management.
o Actively participate in daily stand-up meetings.

Skills, Knowledge, and Experience:
• Ideally 5+ years of experience with implementing ServiceNow solutions as a ServiceNow Developer or Architect with strong understanding of ServiceNow platform.
• Extensive experience with ServiceNow scripting languages (JavaScript, Glide API) and development tools. 
• Proficient in web development technologies HTML, CSS, XML, AngularJS, and RESTful APIs.
• Familiarity with User Interface Design and User Experience concepts.
• Excellent understanding of IT service management processes and best practices.
• Effective in communicating technical concepts to non-technical staff and business concepts/requirements to technical staff.
• Strong problem-solving skills, excellent troubleshooting skills, and being open-minded and passionate about solving problems vs. using one specific solution in all situations.
• Excellent verbal, written, and interpersonal communication skills using English language.

Education qualifications:     
Bachelor level degree or equivalent in Computer Science, or related field of study.

Benefits:
A career with us, a global leader in communications and technology, comes with big rewards. 
We offer a competitive salary plus an annual company performance bonus. Once you are a part of the team, you will gain some amazing perks and benefits including wellness & leisure time contribution, sickness compensation plan, premium medical services, family friendly benefits as well as meal contribution and extra days off (…and much more).

Location:
This is a hybrid-flex worker position where our preference is for you to be present with your team in the office at least 1-3 times per week.

Working hours: 
EMEA (approx. 9am-5,30pm CET)

Compensation:

Salary for Czech Republic starting from 121 150CZK gross monthly.

Salary for Poland starting from 19 600PLN gross monthly.

The actual offered salary may be considerably higher based on your skills, knowledge, and experience.

Ready to find out more? Apply today!

Weekly Hours:

40

Time Type:

Regular

Location:

Brno, Jihomoravsky kraj, Czech Republic

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.



Job ID R-2179 Date posted 01/05/2024
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Benefits

Invested in your satisfaction and continued success.

We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think we’re a pretty great place to work. We’re just trying to rack up some bonus points.

Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.

Compensation

When it comes to priorities, we know family tops the list. For the moments that matter the most, you'll be there for them, and we'll be here for you.

Family Leave

Paid Time Off

Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.

Tuition
Assistance

Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.

Insurance Options

Wanna make your friends really jealous? You’ll get discounted access to the latest and greatest AT&T products and services — plus other awesome items, like tickets to live events.

Discounts

You strike us as an over-achiever (don’t worry, it’s a compliment). Our training and development programs are your ticket to expert status in your job.

Training & Development

When the day comes that you get some much needed R&R (not that you’d ever want to leave #LifeAtATT) you’ll know your future is set with the AT&T Retirement Savings Plan (ARSP).

Savings

Give back to your community and connect with colleagues through social and team-building events, and annual paid time off for volunteer efforts of your choice.

Community & Team Events

Wellness resources and incentives to help you prioritize your health and wellbeing and be your best self inside and outside of work.

Total Wellbeing

The Hiring Process

Step 1

Complete a quick application online and check your status often.

Step 2

Virtual or in-person
Interviews

Dress professionally and ensure good WiFi interviewing virtually.

Step 3

Conditional
Job Offer

After a background check, you're part of the team.

Step 4

Welcome! Onboarding
and Training Begins

Our training and certification programs set you up for success.

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